A s character after testing memory on 2960x when booting up.

[farhadgoodarzi4273]

i have bought a new 2960x-48tsl. an it worked correctly. i wanted to upgrde the ios. but it faild. After i repluged the power cord, it remained on this statement: Testing Memory from 0x00000000 to 0x1fffffff...\ s. Notice the s character after the statement.what does that s mean? The fan works fast unlimitedly. And i cant go to the switch mode. is it normal? what should i do?

[Leo Laohoo]

The appliance is, most likely, dead.
Contact Cisco TAC and organize for an RMA.

[saloaun18]

did you resolve this issue?

[Georg Pauwen]

Hello,

what happened to the switch, did it work before and now it doesn't ? The mode button (reset to factory defaults) doesn't work either ?