Access Server hang up

newnetman · ‎09-08-2008

Hello All,

My AS-2511-RJ recently starts hanging while in the middle of work even when restarted and pressed enter has demanded, it hangs thereafter as you can you from the output.

Any help to alleviate my service obstruction shall be greatly appreciated.

Regards

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*Mar 1 00:00:10.879: %LINK-3-UPDOWN: Interface Ethernet0, changed state to up

*Mar 1 00:00:11.251: %LINK-3-UPDOWN: Interface Serial0, changed state to down

*Mar 1 00:00:29.527: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0, chan

ged state to down

*Mar 1 00:00:35.155: %LINK-5-CHANGED: Interface Ethernet0, changed state to administ

ratively down

*Mar 1 00:00:35.959: %LINK-5-CHANGED: Interface Serial0, changed state to administra

tively down

*Mar 1 00:00:36.423: %SYS-5-CONFIG_I: Configured from memory by console

*Mar 1 00:00:39.611: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0, change

d state to down

*Mar 1 00:01:19.847: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) 2500 Software (C2500-IS-L), Version 12.3(16), RELEASE SOFTWARE (fc4)

Technical Support: http://www.cisco.com/techsupport

Compiled Wed 24-Aug-05 05:13 by ssearch

*Mar 1 00:01:19.851: %SNMP-5-COLDSTART: SNMP agent on host Access-Server is undergoi

ng a cold start

drolemc · ‎09-12-2008

Trouble shooting steps

1) Type "show line" a couple of times and check if speed of aux line is consistent. If it

changes, it is not autoconfiguring properly.This means you do not have physical connectivity to the modem. Power-cycle the modem, check the cables, and then do

"clear line aux 0".

2) If you get garbage when you dial into it, your init string is bad. You may need a different modemcap. Try this one: modemcap edit usrmodem misc &F1S0=1

3) If you get nothing (not even garbage) when you dial into it, reload the router.

Here is the configuration guide for the Configuring the Cisco 2500 Series Access Server Follow the guide it may help you :

http://www.cisco.com/en/US/docs/routers/access/2500/software/user/guide/cnfg.html