archive download-sw not working

[umer zubairi]

Gents,

I'm trying archive download-sw commands to upgrade IE3000 boxes but getting below errors every time. Let me know what can possibly the reason and how to get this sorted out.

[Leo Laohoo]

Screenshot shows three distinctive error messages: 

1. Timed out;
2. No such file or directory; and
3. Image is not a valid IOS archive

Do you have a TFTP server enabled?

[umer zubairi]

yes, Leo I've enabled solarwinds tftp server on my laptop.

I've also checked the command syntax and that seems fine with no typos.

What do you think can be the reason of unsuccessful execution.

[Leo Laohoo]

Firstly, "Timed out" means the the appliance can't see the TFTP server.  So try pinging from the appliance to the TFTP server.  And then check for the presence of a firewall.

[umer zubairi]

tftp is reachable from the appliance as I've already checked it by pinging.

Do you think there can be another issue? I need to upgrade around 28 units today :(

Your prompt response is going to save a life here :) 

[Leo Laohoo · Accepted solution]

tftp is reachable from the appliance as I've already checked it by pinging.

If you can ping then check network or Windows firewall.

[umer zubairi]

Yes, Leo that was the windows firewall stopping the upgrade process.

Thanks Bro, Cheers!

[Leo Laohoo]

Thanks, Umer.