ASR 1002 Problem

zulkarnainkamaludin · ‎02-02-2012

Hi All.

I just got a demo unit of Cisco ASR 1002-F but the problem is the ESP and the RP not working. Here are logs:

*Feb 2 18:22:09.292: %CPPHA-3-FAULT: F0: cpp_ha: CPP:0 desc:CPP Client process

failed: FMAN-FP det:HA class:CLIENT_SW sev:FATAL id:1 cppstate:RUNNING res:UNKN

OWN flags:0x0 cdmflags:0x0

*Feb 2 18:22:09.294: %IOSXE-6-PLATFORM: F0: cpp_ha: Shutting down CPP MDM while

client(s) still connected

*Feb 2 18:22:09.402: %PMAN-3-PROCHOLDDOWN: F0: pman.sh: The process fman_fp_im

age has been helddown (rc 134)

*Feb 2 18:22:09.429: %PMAN-3-PROCHOLDDOWN: F0: pman.sh: The process cpp_ha_top

_level_server has been helddown (rc 69)

*Feb 2 18:22:19.006: %ASR1000_RP_ALARM-6-INFO: CLEAR MAJOR module F0 Boot state

*Feb 2 18:22:19.006: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Unknown s

tate

*Feb 2 18:22:19.006: %ASR1000_RP_ALARM-6-INFO: ASSERT CRITICAL module R0 No Wor

king ESP

*Feb 2 18:22:26.526: %ASR1000_RP_ALARM-6-INFO: CLEAR MAJOR module F0 Unknown st

ate

*Feb 2 18:22:26.526: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Disabled

*Feb 2 18:22:28.827: %ASR1000_RP_ALARM-6-INFO: CLEAR MAJOR module F0 Disabled

*Feb 2 18:22:28.828: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Boot stat

e

*Feb 2 18:29:34.357: %CPPHA-7-START: F0: cpp_ha: CPP 0 preparing image /tmp/sw

/fp/0/0/fp/mount/usr/cpp/bin/cpp-mcplo-ucode

*Feb 2 18:29:34.773: %CPPHA-7-START: F0: cpp_ha: CPP 0 startup init image /tmp

/sw/fp/0/0/fp/mount/usr/cpp/bin/cpp-mcplo-ucode

*Feb 2 18:29:39.573: %CPPHA-7-START: F0: cpp_ha: CPP 0 running init image /tmp

/sw/fp/0/0/fp/mount/usr/cpp/bin/cpp-mcplo-ucode

*Feb 2 18:29:39.822: %CPPHA-7-READY: F0: cpp_ha: CPP 0 loading and initializat

ion complete

*Feb 2 18:29:41.203: %IOSXE-6-PLATFORM: F0: cpp_cp: Process CPP_PFILTER_EA_EVEN

T__API_CALL__REGISTER

*Feb 2 18:29:44.000: %ASR1000_OIR-6-OFFLINECARD: Card (fp) offline in slot F0

*Feb 2 18:29:44.001: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Boot stat

e

*Feb 2 18:30:21.251: %CPPHA-3-FAULT: F0: cpp_ha: CPP:0 desc:CPP Client process

failed: FMAN-FP det:HA class:CLIENT_SW sev:FATAL id:1 cppstate:RUNNING res:UNKN

OWN flags:0x0 cdmflags:0x0

*Feb 2 18:30:21.253: %IOSXE-6-PLATFORM: F0: cpp_ha: Shutting down CPP MDM while

client(s) still connected

*Feb 2 18:30:21.357: %PMAN-3-PROCHOLDDOWN: F0: pman.sh: The process cpp_ha_top

_level_server has been helddown (rc 69)

*Feb 2 18:30:21.359: %PMAN-3-PROCHOLDDOWN: F0: pman.sh: The process fman_fp_im

age has been helddown (rc 134)

*Feb 2 18:30:21.493: %PMAN-0-PROCFAILCRIT: F0: pvp.sh: A critical process fman

_fp_image has failed (rc 134)

*Feb 2 18:30:31.032: %ASR1000_RP_ALARM-6-INFO: CLEAR MAJOR module F0 Boot state

*Feb 2 18:30:31.032: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Unknown s

tate

*Feb 2 18:30:31.032: %ASR1000_RP_ALARM-6-INFO: ASSERT CRITICAL module R0 No Wor

king ESP

*Feb 2 18:30:38.544: %ASR1000_RP_ALARM-6-INFO: CLEAR MAJOR module F0 Unknown st

ate

*Feb 2 18:30:38.544: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Disabled

*Feb 2 18:30:40.847: %ASR1000_RP_ALARM-6-INFO: CLEAR MAJOR module F0 Disabled

*Feb 2 18:30:40.847: %ASR1000_RP_ALARM-6-INFO: ASSERT MAJOR module F0 Boot stat

e

I need it to be solve immediately as this demo unit is for POC.

Thank You.

Leo Laohoo · ‎02-02-2012

Can you please post the "sh version"?

zulkarnainkamaludin · ‎02-02-2012

Hi,

Thank you for your reply. Here are the show version

Router(config)#do sho vers

Cisco IOS Software, IOS-XE Software (PPC_LINUX_IOSD-ADVENTERPRISEK9-M), Version

12.2(33)XND2t, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Wed 09-Jun-10 13:29 by mcpre

licensed under the GNU General Public License ("GPL") Version 2.0. The

software code licensed under GPL Version 2.0 is free software that comes

with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such

GPL code under the terms of GPL Version 2.0. For more details, see the

documentation or "License Notice" file accompanying the IOS-XE software,

or the applicable URL provided on the flyer accompanying the IOS-XE

software.

ROM: IOS-XE ROMMON

Router uptime is 3 minutes

Uptime for this control processor is 5 minutes

System returned to ROM by reload

System image file is "bootflash:asr1000rp1-adventerprisek9.02.04.02t.122-33.XND2

t.bin"

Last reload reason: PowerOn

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco ASR1002-F (2RU) processor with 1755313K/6147K bytes of memory.

4 Gigabit Ethernet interfaces

32768K bytes of non-volatile configuration memory.

4194304K bytes of physical memory.

7798783K bytes of eUSB flash at bootflash:.

Configuration register is 0x2102

Leo Laohoo · ‎02-02-2012

Wow! IOS is 2.4.2! That's OLD!

Can you try to upgrade the IOS?

zulkarnainkamaludin · ‎02-02-2012

Can you advise me the stabile IOS for this unit? Because this is a demo unit from Cisco, I feel uneasy to upgrade the software.

Leo Laohoo · ‎02-02-2012

Because this is a demo unit from Cisco, I feel uneasy to upgrade the software.

Whatever you want. Just read the Release Notes.

After all, it is a DEMO UNIT. So it's not going to hurt anyone.