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ASR1013 High CPU

fakrulalam
Level 1
Level 1

CPU of ASR1013 goes high and packet gets dropped. From the NMS only clue we get is sudden unicast packet increased by one of our customer. When ever there is a spike in there packet, it cause high cpu. But traffic volume is very low; max of 50mbps. Is there any other clue to troubleshoot?

Version Running: Cisco IOS Software, IOS-XE Software (X86_64_LINUX_IOSD-ADVENTERPRISEK9-M), Version 15.2(4)S1

2 Replies 2

josdasil
Cisco Employee
Cisco Employee

Hi fakrulalam 

Can you post the folow comands from your ASR:

show process cpu monito ( during five minutes monitoring ),  

show processes cpu | ex 0.00% 

show interfaces 

show processes memory sorted 

Best Regards

Hi

Output has been attached.

Thanks

Fakrul