Solved: c3945 - %PA-3-NOTSUPPORTED: PA in slot1 (Unknown (type 99))

craig pardo · ‎02-12-2014

Trying to find a hardware compatibility matrix for SM-NM-Adapter and the 3945.

I am attempting to use an async-32A network module in a 3945. I want to use this device as a high density terminal server. Is there an IOS for the 3945 that is compatible with this configuration?

Here is my sh ver output

3945b#sh ver

Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.1(4)M7, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Mon 16-Sep-13 03:05 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M13, RELEASE SOFTWARE (fc1)

3945b uptime is 17 minutes

System returned to ROM by reload at 19:27:50 UTC Wed Feb 12 2014

System restarted at 19:29:23 UTC Wed Feb 12 2014

System image file is "flash:c3900-universalk9-mz.SPA.151-4.M7.bin"

Last reload type: Normal Reload

Last reload reason: Reload Command

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco CISCO3945-CHASSIS (revision 1.0) with C3900-SPE150/K9 with 983040K/65536K bytes of memory.

Processor board ID FTX1644AJCE

5 Gigabit Ethernet interfaces

1 Serial interface

18 terminal lines

4 Channelized T1/PRI ports

1 Virtual Private Network (VPN) Module

DRAM configuration is 72 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

250880K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------

Device# PID SN

-------------------------------------------------

*0 C3900-SPE150/K9 xxxxxxx

Technology Package License Information for Module:'c3900'

-----------------------------------------------------------------

Technology Technology-package Technology-package

Current Type Next reboot

------------------------------------------------------------------

ipbase ipbasek9 Permanent ipbasek9

security securityk9 Permanent securityk9

uc None None None

data datak9 Permanent datak9

Configuration register is 0x2102

Here is the entire error I am getting

Feb 12 19:29:52.959: %PA-3-NOTSUPPORTED: PA in slot1 (Unknown (type 99)) is not supported on this image/licenses enabled. Please issue "show diag" CLI command to display the PA information, verify it is supported and, if applicable, ensure the correct license key is installed. A newer image version or license key may be needed.

I issue a sh diag and get this:

3945b#sh diag 1
Platform mid-plane:
        PCB Serial Number        : FOC16347KT3
        Hardware Revision        : 1.0
        Part Number              : 73-12222-02
        Top Assy. Part Number    : 800-31577-02
        Board Revision           : C0
        Deviation Number         : 0
        Fab Version              : 02
        Product (FRU) Number     : CISCO3945-CHASSIS
        Version Identifier       : V02
        CLEI Code                : IPMN310DRA
        Chassis Serial Number    : FTX1644AJCE
        Manufacturing Test Data : 00 00 00 00 00 00 00 00
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 31 36 33 34 37 4B 54 33 40
          0x10: 06 1B 41 01 00 82 49 2F BE 02 C0 46 03 20 00 7B
          0x20: 59 02 42 43 30 88 00 00 00 00 02 02 CB 91 43 49
          0x30: 53 43 4F 33 39 34 35 2D 43 48 41 53 53 49 53 89
          0x40: 56 30 32 00 C6 8A 49 50 4D 4E 33 31 30 44 52 41
          0x50: C2 8B 46 54 58 31 36 34 34 41 4A 43 45 C4 08 00
          0x60: 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Slot 1:
        SM-NM-ADPTR
        Port Adapter is analyzed
        Port Adapter insertion time 00:06:27 ago
        EEPROM contents at hardware discovery:
        PCB Serial Number        : FOC16400CD8
        Hardware Revision        : 1.0
        Part Number              : 73-12434-04
        Top Assy. Part Number    : 800-32481-01
        Board Revision           : G0
        Deviation Number         : 129133
        Fab Version              : 05
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : SM-NM-ADPTR
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 31 36 34 30 30 43 44 38 40
          0x10: 05 F4 41 01 00 82 49 30 92 04 C0 46 03 20 00 7E
          0x20: E1 01 42 47 30 88 00 01 F8 6D 02 05 03 00 81 00
          0x30: 00 00 00 04 00 CB 8B 53 4D 2D 4E 4D 2D 41 44 50
          0x40: 54 52 89 56 30 31 00 D9 03 40 C1 CB F3 00 03 40
          0x50: 0B E3 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        Unknown (type 99) Port adapter
        Port adapter is disabled
        Port adapter insertion time unknown

        EEPROM contents at hardware discovery:
        Hardware revision 0.1           Board revision H0
        Serial number     29436145      Part number    800-02245-06
        FRU Part Number     NM-32A=
        Test history      0x0           RMA number     00-00-00
        EEPROM format version 1
        EEPROM contents (hex):
          0x00: 01 63 00 01 01 C1 28 F1 50 08 C5 06 00 00 00 00
          0x10: 88 00 00 00 02 11 13 00 FF FF FF FF FF FF FF FF
          0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x30: FF FF FF FF FF FF FF FF FF FF FF FF

acampbell · ‎02-12-2014

Craig,

http://www.cisco.com/c/dam/en/us/products/collateral/routers/1900-series-integrated-services-routers-isr/aag_c07_563807.pdf

An NM-32A is not supported on the 39xx routers

An SM-32A is supported

SM-32A

IP Base

2911-3945E

15.1(4)M2, 15.2(1)T1, 15.2(2)T for Cisco 3900 Series

15.1(4)M3 for Cisco 2900 Series

Hope this helps

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

View solution in original post

acampbell · ‎02-12-2014