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%C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Fabric channel errors)

r.sagredo
Level 1
Level 1

HI,

For an activity on the client's last night.

we install a card WS-X6704-10GE in slot 3 in cisco 7600S.. when installing the card into the router showed us the following error:

%C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Fabric channel errors)

The slot 3 works well. The failure occurs in slot 4 does not participate in the activity. That's the weird thing.

Also install another card in the slot 4, on a trial basis. and continued with the same problem.

Thanks for support

Raul

2 Replies 2

apindoria
Level 1
Level 1

Hi Raul,

I have seen similar issues on Cisco 6500 series chassis'. I have had to replace the chassis itself and from the symptoms you are describing it seems you are also experiencing the same problem.

Fabric channel errors occur when there is a issue with a slot communicating with the supervisor(s). I would recommend replacing the chassis.

Regards

Sent from Cisco Technical Support iPad App

mwalters
Level 1
Level 1

I'm having the *exact same problem.  Three different types of cards (WS-X6748-GE-TX, WS-X6716-10GE,

WS-X6724-SFP) won't boot in slot 4 due to "Fabric channel errors", but those same cards work in other slots.

We've tried a different SUP in the chassis, and a different chassis!!

I have a TAC case open and will update on progress.

%C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Fabric channel errors)

6500#sh mod

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  3   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX   

  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP     

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3BXL   

  8   16  CEF720 16 port 10GE                    WS-X6716-10GE    

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  3  001e.4a69.d95c to 001e.4a69.d98b   2.7   12.2(14r)S5  12.2(33)SXJ3 Ok

  4  0011.9339.51b0 to 0011.9339.51c7   2.1   12.2(14r)S5  12.2(33)SXJ3 PwrDown

  5  0013.7f0a.e42c to 0013.7f0a.e42f   4.5   8.5(2)       12.2(33)SXJ3 Ok

  8  0007.7d38.5ee8 to 0007.7d38.5ef7   1.0   12.2(18r)S1  12.2(33)SXJ3 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  3  Distributed Forwarding Card WS-F6700-DFC3BXL    5.3    Ok

  4  Distributed Forwarding Card WS-F6700-DFC3BXL    5.3    PwrDown

  5  Policy Feature Card 3       WS-F6K-PFC3BXL      1.8    Ok

  5  MSFC3 Daughterboard         WS-SUP720           2.7    Ok

  8  Distributed Forwarding Card WS-F6700-DFC3C      1.4    Ok

Mod  Online Diag Status

---- -------------------

  3  Pass

  4  Not Applicable

  5  Pass

  8  Pass

6500#

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