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C819 3G - Australia

STEVE SHAW
Level 1
Level 1

Obtained a 3G ISR C819HGW+7-N-K9 for use as a backup device for Warehouses in Australia.

I have followed (and tried) most of the discussions I can find in the manuals and online for getting the 3G operational - without success.

The SIM has been tested in other (non-Cisco) devices and works.

              

3pl-test#show debug
Dial on demand:
  Dial on demand events debugging is on
  Dial on demand packets debugging is on
PPP:
  PPP authentication debugging is on
  PPP protocol negotiation debugging is on
Chat Scripts:
  Chat scripts activity debugging is on for line number 3
3pl-test#

3pl-test#ping ip 8.8.8.8 source 10.26.0.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:
Packet sent with a source address of 10.26.0.1

*Apr 28 21:17:30.844: Ce0 DDR: ip (s=10.26.0.1, d=8.8.8.8), 100 bytes, outgoing
interesting (ip PERMIT)
*Apr 28 21:17:30.844: Ce0 DDR: place call
*Apr 28 21:17:30.844: Ce0 DDR: Dialing cause ip (s=10.26.0.1, d=8.8.8.8)
*Apr 28 21:17:30.844: Ce0 DDR: Attempting to dial gsm
*Apr 28 21:17:30.844: CHAT3: Attempting async line dialer script
*Apr 28 21:17:30.844: CHAT3: Dialing using Modem script: gsm & System script: none
*Apr 28 21:17:30.844: CHAT3: process started
*Apr 28 21:17:30.844: CHAT3: Asserting DTR
*Apr 28 21:17:30.844: CHAT3: Chat script gsm started
*Apr 28 21:17:30.844: CHAT3: Sending string: ATDT*98*1#
*Apr 28 21:17:30.844: CHAT3: Expecting string: CONNECT.
*Apr 28 21:17:32.844: Ce0 DDR: ip (s=10.26.0.1, d=8.8.8.8), 100 bytes, outgoing interesting (ip PERMIT).
*Apr 28 21:17:34.844: Ce0 DDR: ip (s=10.26.0.1, d=8.8.8.8), 100 bytes, outgoing interesting (ip PERMIT).
*Apr 28 21:17:36.844: Ce0 DDR: ip (s=10.26.0.1, d=8.8.8.8), 100 bytes, outgoing interesting (ip PERMIT).
*Apr 28 21:17:38.844: Ce0 DDR: ip (s=10.26.0.1, d=8.8.8.8), 100 bytes, outgoing interesting (ip PERMIT).

Success rate is 0 percent (0/5)
3pl-test#

*Apr 28 21:18:30.844: CHAT3: Timeout expecting: CONNECT
*Apr 28 21:18:30.844: CHAT3: Chat script gsm finished, status = Connection timed out; remote host not responding
*Apr 28 21:18:30.844: Ce0 DDR: disconnecting call
*Apr 28 21:18:45.844: Ce0 DDR: re-enable timeout


It seems like Profile 1 is configured for the active SIM, but I never see information transmitted.

Profile Information
====================
Profile 1 = INACTIVE*
--------
PDP Type = IPv4
Access Point Name (APN) = vfinternet.au
Authentication = None
Username:
Password:

* - Default profile

Configured default profile for active SIM 0 is profile 1.

Data Connection Information
===========================
Data Transmitted = 0 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 2, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state

Believe network setup looks correct...

Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Circuit Switched
Packet Service = HSPA
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = AUS, Network = voda AU
Mobile Country Code (MCC) = 505
Mobile Network Code (MNC) = 3
Location Area Code (LAC) = 282
Routing Area Code (RAC) = 1
Cell ID = 15627
Primary Scrambling Code = 196
PLMN Selection = Automatic
Registered PLMN = vodafone AU , Abbreviated = voda AU
Service Provider =

Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 2100, Channel Number = 10812
Current RSSI = -88 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
        Primary Scrambling Code = 0xC4
        RSCP = -86 dBm, ECIO = -6 dBm


Modem Security Information
==========================
Active SIM = 0
SIM switchover attempts = 0
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3

Some of the chat scripts I have tried...

chat-script gsm "" "ATDT*98*1#" TIMEOUT 60 "CONNECT"
chat-script gsm "" "ATDT*777*1#" TIMEOUT 60 "CONNECT"
chat-script gsm "" "ATDT*99*1,1#" TIMEOUT 60 "CONNECT"

Other key parts of my current config...

interface cellular 0
ip address negotiated
ip nat outside
ip virtual-reassembly in
encapsulation slip
dialer in-band
dialer idle-timeout 0
dialer string gsm
dialer-group 1
async mode interactive
!

interface Vlan1
ip address 10.26.0.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!

ip nat inside source route-map Internet interface Cellular0 overload
ip route 0.0.0.0 0.0.0.0 Cellular0

access-list 101 permit ip 10.26.0.0 0.0.0.255 any
dialer-list 1 protocol ip permit

route-map Internet permit 10
match ip address 101
!

line 3
exec-timeout 0 0
script dialer gsm
login
modem InOut
no exec
!

Any guidance would be greatfully accepted.

1 Reply 1

mwayper
Level 1
Level 1

you may need this chat script

chat-script gsm "" "AT!SCACT=1,1" TIMEOUT 60 "OK"

or something similar

and

line 3
 exec-timeout 0 0
 script dialer gsm
 modem InOut
 no exec
 transport input all
 rxspeed 21600000
 txspeed 5760000

This is taken from our 887VAG routers, I'm not sure how well it translates to the 819

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