cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4432
Views
0
Helpful
14
Replies

Cisco 4221 Celular Profile is inactive

ermionline
Level 1
Level 1

Hi Guys,

I am configuring cisco 4221 ISR Router. but cellular profile is inactive state.

Service LED is solid green

RSSI LED is solid green

WWAN LED is also solid green

 

 

14 Replies 14

Hello,

 

post the configuration of your router. Inactive profiles often have to do with chat scripts. Who is your provider ?

Okay, here is the show run output. my service provider is ethiotelecom

 

Current configuration : 3727 bytes

!

! Last configuration change at 11:14:44 UTC Wed Aug 8 2018

!

version 16.5

service timestamps debug datetime msec

service timestamps log datetime msec

platform qfp utilization monitor load 80

no platform punt-keepalive disable-kernel-core

!

hostname Router

!

boot-start-marker

boot-end-marker

!

!

!

no aaa new-model

!

!

!

 

!

!

!

!

!

!

!

!

!

!

subscriber templating

!

!

multilink bundle-name authenticated

!

!

chat-script lte " "AT!CALL"TIMEOUT 60 "OK"

diagnostic bootup level minimal

spanning-tree extend system-id

!

!

!

redundancy

 mode none

!

controller Cellular 0/2/0

 lte sim data-profile 10 attach-profile 10

 lte modem link-recovery disable

!

!

no cdp run

!

!

!

!

!

!

interface GigabitEthernet0/0/0

 no ip address

 shutdown

 negotiation auto

!

interface GigabitEthernet0/0/1

 no ip address

 shutdown

 negotiation auto

!

interface Cellular0/2/0

 ip address negotiated

 dialer in-band

 dialer idle-timeout 0

 dialer-group 1

 ipv6 address autoconfig

 pulse-time 1

!

interface Cellular0/2/1

 no ip address

!

ip forward-protocol nd

no ip http server

ip http secure-server

ip route 0.0.0.0 0.0.0.0 Cellular0/2/0

!

ip ssh server algorithm encryption aes128-ctr aes192-ctr aes256-ctr

ip ssh client algorithm encryption aes128-ctr aes192-ctr aes256-ctr

!

dialer-list 1 protocol ip permit

dialer-list 1 protocol ipv6 permit

!

!

!

!

control-plane

!

!

line con 0

 transport input none

 stopbits 1

line vty 0 4

 login

Hello,

 

your chat script doesn't look right. You need to be careful to add all necessary characters and spaces:

 

You have configured:

 

chat-script lte " "AT!CALL"TIMEOUT 60 "OK"

 

It should be:

 

chat-script lte "" "AT!CALL" TIMEOUT 60 "OK"

I have changed the chat script but still no luck.

Hello,

 

post the running configuration again after the change...

OKay, Here it is

 

Router(config)#do sh run

Building configuration...

 

 

Current configuration : 3728 bytes

!

! Last configuration change at 08:56:53 UTC Thu Aug 9 2018

!

version 16.5

service timestamps debug datetime msec

service timestamps log datetime msec

platform qfp utilization monitor load 80

no platform punt-keepalive disable-kernel-core

!

hostname Router

!

boot-start-marker

boot-end-marker

!

!

!

no aaa new-model

!

!

!

 

!

!

!

!

!

!

!

!

!

!

subscriber templating

!

!

multilink bundle-name authenticated

!

!

chat-script lte "" "AT!CALL" TIMEOUT 60 "OK"

!

!

crypto pki trustpoint TP-self-signed-3480386732

 enrollment selfsigned

 subject-name cn=IOS-Self-Signed-Certificate-3480386732

 revocation-check none

 rsakeypair TP-self-signed-3480386732

!

!

crypto pki certificate chain TP-self-signed-3480386732

 certificate self-signed 01

  30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030

  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274

  69666963 6174652D 33343830 33383637 3332301E 170D3138 30353139 30363537

  31305A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649

  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 34383033

  38363733 32308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201

  0A028201 0100C27F 21B23716 39DF32F8 C72B229D 65648469 C9173782 1D1CD93F

  933FAC66 3964FAA7 E524E369 5354ED86 300C23BF 4ECE6A4F 9ADC684D D6FE7CD9

  76CDA0D5 0709D48F DCF97CFE EF58EA91 A272E46A A8DD16AD 0238EB49 DA4B485F

  E774A89E A8CF89FA 40D8635B 1BEE3FE4 162EE242 771DAA47 0745BCCB 1A046E73

  99F418AE 6FF0513C AA81AF93 ACA9F6DF 9F886A82 FB83BB55 F8317B9B 756D221E

  47141326 1CBD55A4 7A911BE6 596067EF 469D6294 C3F992C5 AB5B9FCE B9839D26

  C6F926D0 F8EFCAC8 A48E8272 9367E121 482FDE28 B028AAA6 24F7FF40 954C531D

  BF3D0281 0622C3EC CD5A3706 3FB1E746 36E678D5 49D36AD8 73118FC9 EB316C32

  0B3DB45D 11130203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF

  301F0603 551D2304 18301680 14D03604 FB218D30 552EF7A0 08BCC747 D161584E

  2A301D06 03551D0E 04160414 D03604FB 218D3055 2EF7A008 BCC747D1 61584E2A

  300D0609 2A864886 F70D0101 05050003 82010100 2D25D54A DFB2F70C 3FF8B964

  07DE18BC 1F7BBD22 AB3F1FC4 199CEDA0 931DB598 58A675D6 5BB2A3D3 3C0930E5

  E5BF3A84 EE3ED3D1 F9F863CB 2B532958 67878A7D C6C189D5 052F06B5 95BB9D9E

  3C841701 9456E827 163F2761 99AC250C 0D183BEB 3E3BCA56 14956495 63EA3CA9

  78272908 D67BEAD7 549842D2 39774BAB 314ACF4B 66AB7E46 8A82292D 6243E169

  06CFC465 93A780CC 5F28B62A 5452CFAE A12474D9 63A3C640 6AC46C39 2CE3D74F

  E8FFA818 D624D92E 8F69F426 50782796 B729BA63 2CDC46B0 D9F8F50A BB443ED1

  F8055159 D7CBB1DE D8A69CF8 655F3804 8828DB16 68736ECB FBF7D61B 96CFBBD8

  4A901C4D 989B47D5 DCE441EA 55C1879B 0B692AEC

        quit

!

license udi pid ISR4221/K9 sn FGL214492EY

!

diagnostic bootup level minimal

spanning-tree extend system-id

!

!

!

redundancy

 mode none

!

controller Cellular 0/2/0

 lte sim data-profile 1 attach-profile 10

 lte modem link-recovery disable

!

!

no cdp run

!

!

!

!

!

!

interface GigabitEthernet0/0/0

 no ip address

 shutdown

 negotiation auto

!

interface GigabitEthernet0/0/1

 no ip address

 shutdown

 negotiation auto

!

interface Cellular0/2/0

 ip address negotiated

 dialer in-band

 dialer idle-timeout 0

 dialer-group 1

 ipv6 address autoconfig

 pulse-time 1

!

interface Cellular0/2/1

 no ip address

!

ip forward-protocol nd

no ip http server

ip http secure-server

ip route 0.0.0.0 0.0.0.0 Cellular0/2/0

!

ip ssh server algorithm encryption aes128-ctr aes192-ctr aes256-ctr

ip ssh client algorithm encryption aes128-ctr aes192-ctr aes256-ctr

!

dialer-list 1 protocol ip permit

dialer-list 1 protocol ipv6 permit

!

!

!

!

control-plane

!

!

line con 0

 transport input none

 stopbits 1

line vty 0 4

 login

!

no network-clock synchronization automatic

!

!

!

!

!

end

Hello,

 

thanks. I am checking...

 

Can you also post the output of:

 

show cellular 0/2/0 profile

As well as the output of:

 

show controller cellular 0/2/0

 

I want to see which modem and which firmware you have...

OUtPut of sh cellular 0/2/0 profile

 

Profile 1 = INACTIVE*

--------

PDP Type = IPv4v6

Access Point Name (APN) =

Authentication = None

 

Profile 2 = INACTIVE

--------

 

Profile 10 = INACTIVE **

--------

PDP Type = IPv4

Access Point Name (APN) = moenco

Authentication = None

 

Profile 11 = INACTIVE

--------

PDP Type = IPv4

Access Point Name (APN) = etc.com

Authentication = None

 

Profile 15 = INACTIVE

--------

PDP Type = IPv4

Access Point Name (APN) = moenco

Authentication = None

 

  * - Default profile

 ** - LTE attach profile

 

Output of  show Controller cellular 0/2/0

Router#sh controllers cellular 0/2/0

 

Interface Cellular0/2/0

4G WWAN NIM - Global Multimode(Europe) LTE/DC-HSPA+/HSPA+/HSPA/UMTS/EDGE/GPRS unit 2

 

Cellular Modem Configuration

==============================

Modem is recognized as valid

Power save mode is OFF

manufacture id:  0x00001199     product id: 0x000068C0

Sierra Wireless Direct IP MC7304 modem

Modem Uplink Speed = 0 kbit.

Modem Downlink Speed = 0 kbit.

 

GPS Feature: enabled

GPS Status: GPS mode not enabled

GPS Mode: not configured

Module OIR Details

-----------------------------------------------

Module type : NIM-4G-LTE-GA

Module Serial Number : FOC22060G1Q

Module Last Inserted on : Thu Aug  9 12:53:21 2018

Module Last Removed on : Thu Aug  9 12:53:16 2018

 

Router#sh cell

Router#sh cellular 0/2/0 pro

 

Profile 1 = INACTIVE*

--------

PDP Type = IPv4v6

Access Point Name (APN) =

Authentication = None

 

Profile 2 = INACTIVE

--------

 

Profile 10 = INACTIVE **

--------

PDP Type = IPv4

Access Point Name (APN) = moenco

Authentication = None

 

Profile 11 = INACTIVE

--------

PDP Type = IPv4

Access Point Name (APN) = etc.com

Authentication = None

 

Profile 15 = INACTIVE

--------

PDP Type = IPv4

Access Point Name (APN) = moenco

Authentication = None

 

  * - Default profile

 ** - LTE attach profile

 

Router#

Router#

Router#sh contr

Router#sh controllers cell

Router#sh controllers cellular 0/2/0

 

Interface Cellular0/2/0

4G WWAN NIM - Global Multimode(Europe) LTE/DC-HSPA+/HSPA+/HSPA/UMTS/EDGE/GPRS unit 2

 

Cellular Modem Configuration

==============================

Modem is recognized as valid

Power save mode is OFF

manufacture id:  0x00001199     product id: 0x000068C0

Sierra Wireless Direct IP MC7304 modem

Modem Uplink Speed = 0 kbit.

Modem Downlink Speed = 0 kbit.

 

GPS Feature: enabled

GPS Status: GPS mode not enabled

GPS Mode: not configured

Module OIR Details

-----------------------------------------------

Module type : NIM-4G-LTE-GA

Module Serial Number : FOC22060G1Q

Module Last Inserted on : Thu Aug  9 12:53:21 2018

Module Last Removed on : Thu Aug  9 12:53:16 2018

-----------------------------------------------

 

Module Reload Statistics

-------------------------

Soft OIR reloads = 0

Hard OIR reloads = 1

-------------------------

 

Modem Management Statistics

---------------------------

Modem resets = 1

Modem user initiated resets = 0

Modem user initiated power-cycles = 0

Modem timeouts = 0

Link recovery is OFF

User initiated Modem Test Commands

----------------------------------

Successful Modem Power Cycles : 0

Failed Modem Power Cycles : 0

Successful Modem Resets : 0

Failed Modem Resets : 0

Last known modem state = 'application' mode

AT Command Port = /dev/ttyUSB2

      NMEA Port = /dev/ttyUSB1

      DM   Port = /dev/ttyUSB0

 

DIP MDM link status retry count = 0 pdp context = 0

DIP MDM link up pending = 0 pdp context = 0

DIP MDM link status retry count = 0 pdp context = 1

DIP MDM link up pending = 0 pdp context = 1

DIP MDM link status retry count = 0 pdp context = 2

DIP MDM link up pending = 0 pdp context = 2

IDB Cellular0/2/0: DIP profile id = 255

IDB Cellular0/2/1: DIP profile id = 255

PDN 0 Channel rate (bps) tx = 0, rx = 0

Max     rate (bps) tx = 0, rx = 0

PDN 1 Channel rate (bps) tx = 0, rx = 0

Max     rate (bps) tx = 0, rx = 0

 

RSSI LED    : Green

GPS LED     : Off

GPS NMEA port = Disabled   (Stream OFF)

NMEA queue depth: 0

NMEA packet count: 0

DM port = Disabled

 

Modem Callback Statistics

---------------------------

PacketServiceCallback_count 0

DataBearerCallback_count 0

DormancyStatusCallback_count 0

PowerCallback_count 0

ByteTotalsCallback_count 0

iByteTotalsCallback_count 0

PacketsCountCallback_count 0

iPacketsCountCallback_count 0

ActivationStatusCallback_count 0

MobileIPStatusCallback_count 0

RoamingIndicatorCallback_count 0

DataCapabilitiesCallback_count 1

SignalStrengthCallback_count 0

iSignalStrengthCallback_count 0

RFInfoCallback_count 0

LURejectCallback_count 0

NewSMSCallback_count 0

SLQSSMSEventCallback_count 0

NMEACallback_count 0

PDSStateCallback_count 0

CATEventCallback_count 0

iCATEventCallback_count 0

DeviceStateChangeCbk_count 0

FwDldCompletionCbk_count 0

SLQSOMADMAlertCallback_count 0

OMADMStateCallback_count 0

SLQSServingSystemCallback_count 1

SLQSBandPreferenceCbk_count 0

USSDReleaseCallback_count 0

USSDNotificationCallback_count 0

SLQSSignalStrengthsCallback_count 0

iSLQSSignalStrengthsCallback_count 0

SLQSSDKTerminatedCallback_count 0

SLQSTransLayerInfoCallback_count 0

SLQSTransNWRegInfoCallback_count 0

SLQSSysSelectionPrefCallBack_count 0

NotifySessionStateDisconnect_count 0

WdsEventCallback_count 0

HeartbeatModemStatisticsCallback_count 57

 

idb at 0x7FE2A439D268, driver data structure at 0x7FE2A439F178

 

Cellular Linux F/W Info

-----------------------

 

Firmware Build Date  = 2015/03/04 21:30:23

Firmware Version     = SWI9X15C_05.05.58.00

 

 The Current Modem SDK Version is 03.03.15

 Modem USB-Serial Driver Version is GobiSerial 2015-08-27/SWI_2.25:GobiSerial

 Modem USB-Net Driver Version is GobiNet 2015-12-08/SWI_2.36

Hello,

 

thanks for the info. You are getting no configuration on your profile at all:do you have the SIM card installed and configured for data calls ? Basically, the command:

 

Router# cellular 0/2/0 lte sim lock 1111

 

The PIN code should have been given to you by your provider...

 

https://www.cisco.com/c/en/us/td/docs/routers/access/interfaces/NIM/software/configuration/guide/4GLTENIM_SW.html#19137

Hi Georg,

 

Yes i have sim card installed and configured for data calls

 

Thanks

HI all,

It started working after I used the below command

 

router#cellular 0 lte plmn search

Thank you all for you help, really appreciated

 

Hello,

 

good stuff, glad that you got it to work !

Useful good job!

Review Cisco Networking products for a $25 gift card