10-02-2010 04:15 AM - edited 03-04-2019 09:58 AM
Dear Sir,
I have cisco 837 ADSL router so sometimes suddenly no internet access (internet disconnect).
I entered to the router by console then ping to ISP's DNS ( public IP address) it's ok then ping to my laptop it's ok too but from my laptop to this public IP address no reply!!
I made continuous ping from my laptop to ISP's DNS ( public IP address) there was request timed out after I delete the NAT command and return it the ping changed from request timed out to reply !! so what is the problem? it's IOS problem, Hardware problem or RAM or what?
This is the configuration and what I did to solve the problem:
sh run
Building configuration...
Current configuration : 2006 bytes
!
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
memory-size iomem 5
enable secret 5 $1$Idzo$jLBd.1OKb.acRpU8dhsqr/
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication login sdm_vpn_xauth_ml_1 local
aaa authorization exec default local
--More-- aaa authorization network sdm_vpn_group_ml_1 local
!
aaa session-id common
!
resource policy
!
ip subnet-zero
no ip dhcp use vrf connected
!
ip dhcp pool cisco
network 192.168.0.0 255.255.255.0
default-router 192.168.0.254
dns-server 65.162.184.33 65.162.184.34
!
!
ip cef
no ip ips deny-action ips-interface
!
!
!
username test privilege 15 secret 5 $1$zISo$n1r4KtszsxxGM8ni/48bV/
!
!
--More-- !
!
!
interface Ethernet0
ip address 192.168.0.254 255.255.255.0
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
hold-queue 100 out
!
interface Ethernet2
no ip address
hold-queue 100 out
!
interface ATM0
no ip address
no atm ilmi-keepalive
dsl operating-mode auto
!
interface ATM0.1 point-to-point
pvc 8/35
pppoe-client dial-pool-number 1
!
--More-- !
interface FastEthernet1
duplex auto
speed auto
!
interface FastEthernet2
duplex auto
speed auto
!
interface FastEthernet3
duplex auto
speed auto
!
interface FastEthernet4
duplex auto
speed auto
!
interface Dialer0
ip address negotiated
ip mtu 1452
ip nat outside
ip virtual-reassembly
encapsulation ppp
--More-- dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname muneer1
ppp chap password 0 123456
ppp pap sent-username muneer1 password 0 123456
!
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer0
ip http server
ip http authentication local
no ip http secure-server
!
ip nat inside source list 1 interface Dialer0 overload
!
access-list 1 permit 192.168.0.0 0.0.0.255
!
control-plane
!
!
line con 0
no modem enable
line aux 0
--More-- line vty 0 4
password 123456
!
scheduler max-task-time 5000
end
Router#conf t
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)#no ip nat inside source list 1 interface Dialer0 overload
Dynamic mapping in use, do you want to delete all entries? [no]: y
Router(config)#ip nat inside source list 1 interface Dialer0 overload
Router(config)#^Z
Router#
Regards.
Muneer
10-02-2010 05:37 PM
Hi,
When Internet stops working from your computer can you test if you can still PING the internet from the router itself?
i.e
ping 4.2.2.2
If the router is not losing Internet and the problem is only with the internal LAN, then check if you can PING the default gateway of the router from the laptop.
From the computer: ping x.x.x.x --> x.x.x.x is the IP from ''sh ip route''
Additionally, how many computers/hosts do you have behind the router getting out to the Internet?
I'm just wondering if there are too many translations/connections going through the router at any given time (NAT table getting full).
Federico.
10-03-2010 12:08 AM
Dear Federico,
Thank you for your help.
When the internet hang in the laptop the ping still working from the router to outside because I was pinging to the ISP's DNS which has public IP address.
In the same time I can entered to the router by telnet from the laptop which mean I can ping from the laptop to the router.
About ping from the laptop to the gateway of the router I didn't try it so I will try to do it when it hang another time.
The computers behind the router just my laptop but do you think the viruses can make this problem?
Regards
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide