09-12-2022 08:27 PM
Hi all.
I have a problem with cisco asr 1002-hx, it constantly reboots. Here are the download logs.
IOS firmware update did not help.
Please advise what can be done.
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2022.09.12 09:07:52 =~=~=~=~=~=~=~=~=~=~=~=
Initializing Hardware ...
System integrity status: 90170400 12030117
U
System Bootstrap, Version 16.3(2r), RELEASE SOFTWARE
Copyright (c) 1994-2016 by cisco Systems, Inc.
Current image running: Boot ROM1
Last reset cause: PowerOn
ASR1002-HX platform with 16777216 Kbytes of main memory
Warning: filesystem is not clean
File size is 0x29fd04ae
Located asr1000-universalk9.16.06.06.SPA.bin
Image size 704447662 inode num 18, bks cnt 171985 blk size 8*512
####################################################################################################################################################################################
Boot image size = 704447662 (0x29fd04ae) bytes
ROM:RSA Self Test Passed
ROM:Sha512 Self Test Passed
Package header rev 1 structure detected
Calculating SHA-1 hash...done
validate_package_cs: SHA-1 hash:
calculated 14d555ed:9a077d18:8771729c:2d65b4e6:263f0c91
expected 14d555ed:9a077d18:8771729c:2d65b4e6:263f0c91
Validating main package signatures
RSA Signed RELEASE Image Signature Verification Successful.
Image validated
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software [Everest], ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.6, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Thu 11-Apr-19 04:03 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2019 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
% Failed to initialize nvram
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco ASR1002-HX (2KH) processor (revision 2KH) with 6934090K/6147K bytes of memory.
Processor board ID
Crypto Hardware Module present
8 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
16777216K bytes of physical memory.
29401087K bytes of eUSB flash at bootflash:.
0K bytes of WebUI ODM Files at webui:.
%INIT: waited 0 seconds for NVRAM to be available
--- System Configuration Dialog ---
Would you like to enter the initial configuration dialog? [yes/no]: yes no
Would you like to terminate autoinstall? [yes]: Sep 12 03:07:07.676 FP0/0: %PMAN-5-EXITACTION: Process manager is exiting: Critical process fman_fp_image fault on fp_0_0 (rc=134)
Sep 12 03:07:
##############################################################################################################################################################################################################
Initializing Hardware ...
System integrity status: 90170400 12030117
U
System Bootstrap, Version 16.3(2r), RELEASE SOFTWARE
Copyright (c) 1994-2016 by cisco Systems, Inc.
Current image running: Boot ROM1
Last reset cause: LocalSoft
ASR1002-HX platform with 16777216 Kbytes of main memory
File size is 0x29fd04ae
Located asr1000-universalk9.16.06.06.SPA.bin
Image size 704447662 inode num 18, bks cnt 171985 blk size 8*512
#################################################################################################################################################################################################################################################
Initializing Hardware ...
System integrity status: 90170400 12030117
U
System Bootstrap, Version 16.3(2r), RELEASE SOFTWARE
Copyright (c) 1994-2016 by cisco Systems, Inc.
Current image running: Boot ROM1
Last reset cause: PowerOn
ASR1002-HX platform with 16777216 Kbytes of main memory
File size is 0x29fd04ae
Located asr1000-universalk9.16.06.06.SPA.bin
Image size 704447662 inode num 18, bks cnt 171985 blk size 8*512
#################################################################################################
09-12-2022 09:28 PM
CSCvg43408
Can you force the router to boot into ROMMON?
09-12-2022 10:14 PM
Yes, no problem.
I also booted from usb
09-12-2022 10:17 PM
09-13-2022 12:17 AM
09-13-2022 12:40 AM
@Askhat wrote:
%CMFP-3-OCT_DRV_ERROR: F0/0: cman_fp: An error has been detected on encryption processor: Unable to initialize octeon chip: OCT_INIT_UBOOT_WAIT_TIMEOUTr
%ACE-3-TRANSERR: IOSXE-ESP(14): IKEA trans 0x10; opcode 0x24; param 0x20; error 0xC; retry cnt 0a
RMA the router.
09-13-2022 12:52 AM
%PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting: Critical process cman_fp fault on fp_0_0 (rc=134)
Jan 2 00:57:49.212: %PMAN-5-EXITACTION: R0/0:
now this error
Can't do without RMA or are there other solutions?
09-13-2022 01:50 AM
I think the ESP is dead.
09-13-2022 12:37 AM
NEW alert
%PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting: Critical process cman_fp fault on fp_0_0 (rc=134)
Jan 2 00:57:49.212: %PMAN-5-EXITACTION: R0/0:
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