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Cisco C897-VA-W crashes on boot

ccarmock
Level 1
Level 1

I have a Cisco C897VA-W running IOS 15.6(3)M

When I load a config that previously worked on this model under 15.1 the router fails to complete the boot cycle.

I have gradually loaded the config piece by piece and have got to the stage now where it crashes on boot again.  No console message is displayed - it just fails to respond.   If I then break into the boot sequence and set config register to bypass the configuration it will boot.  I can erase the config and reset the config register and it will correctly boot.

The partial config I have that causes this is below.  Nothing in the config is rejected when entered and worked under 15.1.   I know this isn't a full config.  it only fails when booting - if I copy startup-config to running-config after breaking into the boot sequence the router continues to run.

Using 4203 out of 262136 bytes
!
! Last configuration change at 07:24:43 GMT Wed Feb 6 2036
!
version 15.6
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
ethernet lmi ce
clock timezone GMT 0 0
clock summer-time BST recurring last Sun Mar 2:00 last Sun Oct 3:00
service-module wlan-ap 0 bootimage autonomous
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!


!
ip dhcp excluded-address 192.168.200.1 192.168.200.19
!
ip dhcp pool p1
 import all
 network 192.168.200.0 255.255.255.0
 dns-server 8.8.8.8 8.8.4.4
 domain-name domain.com
 default-router 192.168.200.1
 lease 5
!
!
!
ip inspect name DEFAULT100 ftp
ip inspect name DEFAULT100 h323
ip inspect name DEFAULT100 icmp router-traffic
ip inspect name DEFAULT100 netshow
ip inspect name DEFAULT100 rcmd
ip inspect name DEFAULT100 realaudio
ip inspect name DEFAULT100 rtsp
ip inspect name DEFAULT100 esmtp
ip inspect name DEFAULT100 sqlnet
ip inspect name DEFAULT100 streamworks
ip inspect name DEFAULT100 tftp
ip inspect name DEFAULT100 vdolive
ip inspect name DEFAULT100 dns
ip inspect name DEFAULT100 ntp
ip inspect name DEFAULT100 tcp router-traffic
ip inspect name DEFAULT100 udp router-traffic
ip cef
no ipv6 cef
!
!
!
!
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
license udi pid C897VAW-E-K9 sn xxxxxxxxx
!
!
username admin privilege 15 password 7 xxxxxxxxxxxx
!
redundancy
!
!
!
!
!
controller VDSL 0
 modem UKfeature
 sra
!
!
!
!
!
!
!
!
!
!
!
!
interface ATM0
 no ip address
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip flow ingress
 shutdown
 no atm ilmi-keepalive
 hold-queue 256 in
!
interface ATM0.1 point-to-point
 pvc 0/38
  encapsulation aal5mux ppp dialer
  dialer pool-member 1
 !
!
interface Ethernet0
 no ip address
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip flow ingress
 shutdown
!
interface Ethernet0.101
 encapsulation dot1Q 101
 pppoe enable group global
 pppoe-client dial-pool-number 1
!
interface GigabitEthernet0
 no ip address
!
interface GigabitEthernet1
 no ip address
!
interface GigabitEthernet2
 no ip address
!
interface GigabitEthernet3
 no ip address
!
interface GigabitEthernet4
 no ip address
!
interface GigabitEthernet5
 no ip address
!
interface GigabitEthernet6
 no ip address
!
interface GigabitEthernet7
 no ip address
!
interface GigabitEthernet8
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface Wlan-GigabitEthernet8
 no ip address
!
interface wlan-ap0
 description Embedded Service module interface to manage the embedded AP
 ip address 192.168.222.1 255.255.255.0
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip flow ingress
!
interface Vlan1
 ip address 192.168.200.1 255.255.255.0
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip flow ingress
 ip nat inside
 ip virtual-reassembly in
 ip tcp adjust-mss 1452
!
interface Dialer0
 bandwidth 16384
 ip address negotiated
 ip access-group firewall in
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip mtu 1492
 ip flow ingress
 ip nat outside
 ip inspect DEFAULT100 out
 ip virtual-reassembly in
 encapsulation ppp
 dialer pool 1
 dialer-group 1
 ppp authentication chap callin
 ppp chap hostname xxxxxxxxxxxx
 ppp chap password 7 xxxxxxxxxxxxxxxx
 ppp ipcp dns request accept
 ppp ipcp route default
 no cdp enable
!
ip forward-protocol nd
no ip http server
no ip http secure-server
!
!
ip nat inside source static tcp 192.168.200.5 80 xx.xx.xx.xx 81 route-map no-vpn-nat-RM extendable
ip nat inside source static tcp 192.168.200.6 80 xx.xx.xx.xx 82 route-map no-vpn-nat-RM extendable
ip nat inside source static tcp 192.168.200.6 888 xx.xx.xx.xx 888 route-map no-vpn-nat-RM extendable
!
ipv6 ioam timestamp
!
!
control-plane
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
!
!
!
line con 0
 no modem enable
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport input all
 stopbits 1
 line vty 0 4
 login
 transport input none
!
scheduler allocate 20000 1000
!
end

3 Replies 3

Leo Laohoo
Hall of Fame
Hall of Fame

Console into the router and reboot.  Post the entire boot-up process.  I want to see everything, particularly the crashing messages.

Hi Leo,  I can sure do that however there are no crash messages- the router just becomes unresponsive. 

Glenn Martin
Cisco Employee
Cisco Employee

Moving discussion to the Enterprise platforms forum.

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