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Default GW public IP pinging from outside but router's public IP not

aammar@npr.org
Level 1
Level 1

Question is one of my cisco routers is directly with ISP. we have static IP configured on router assigned by ISP. Now the thing is from outside network, I can ping my ISP's gateway IP but I can't ping router's public IP. When I logged in through console in my router, I can't ping ISP's gateway IP and can't ping google DNS. Any recommendations what could be the reason?

I thought it might ISP issue but since its gateway IP pinging from outside so it puts me in doubt. Routers logs are not showing anything 

4 Replies 4

ammahend
VIP
VIP

on your router check if you have a default route or default gateway pointing to ISP IP to return traffic. 

-hope this helps-

M02@rt37
VIP
VIP

Hello aammar@npr.org,

You say "we have static IP configured on router assigned by ISP". 

Is it a default IP route pointing ISP box/router interface?

 

 

Best regards
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Yes

can  I see static route 

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