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GigabitEthernet changed state randomly

George.Pettrov
Level 1
Level 1

‎11-09-2018 02:05 AM - edited ‎03-05-2019 11:02 AM

I am having some issues with port configuration port (cisco 2960x) of  Gigaset DECT Manager integrated in Cisco Call Manager.
The state of the configured port randomly changes and the communication between DECT headsets stops. After restart all goes ok. This is the log file:


Nov 9 09:25:32.290: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: Entry
Nov 9 09:25:32.290: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: timers not running
Nov 9 09:25:32.290: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: starting lineproto timer
Nov 9 09:25:32.290: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: delay 1000
Nov 9 09:25:32.290: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: Exit
Nov 9 09:25:33.294: [IDB Gi1/0/17 DURUYY] LSTATE_TMR: Entry
Nov 9 09:25:33.294: [IDB Gi1/0/17 DURUYY] LSTATE_TMR: not spoofing, current state: n
Nov 9 09:25:33.294: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/17, changed state to down
Nov 9 09:25:33.294: [IDB Gi1/0/17 DURUYY] LSTATE_TMR: Exit
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUYY] CSTATE_TMR: Entry
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUYY] CSTATE_TMR: netidb=Gi1/0/17, linestate: n
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUYY] LSTATE_REQ: Entry
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUYY] LSTATE_REQ: timers not running
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUYY] LSTATE_REQ: Exit
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUYY] CSTATE_TMR: transition detected
Nov 9 09:25:34.293: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/17, changed state to down
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUnY] TRANS_ADJ: Entry
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUnn] TRANS_ADJ: propagating change to subifs
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUnn] TRANS_ADJ: Exit
Nov 9 09:25:34.293: [IDB Gi1/0/17 DURUnn] CSTATE_TMR: Exit
Nov 9 09:25:46.813: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Entry
Nov 9 09:25:46.813: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Exit
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] CSTATE_TMR: Entry
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] CSTATE_TMR: netidb=Gi1/0/17, linestate: Y
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Entry
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: timers not running
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: starting lineproto timer
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: delay 1000
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Exit
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUnn] CSTATE_TMR: transition detected
Nov 9 09:25:48.806: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/17, changed state to up
Nov 9 09:25:48.806: [IDB Gi1/0/17 UDRUYn] TRANS_ADJ: Entry
Nov 9 09:25:48.809: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: propagating change to subifs
Nov 9 09:25:48.809: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Exit
Nov 9 09:25:48.809: [IDB Gi1/0/17 UDRUYY] CSTATE_TMR: Exit
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: Entry
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: not spoofing, current state: Y
Nov 9 09:25:49.809: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/17, changed state to up
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: informing line state transitions
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Entry
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Exit
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] ROUTE_ADJ: Entry
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] ROUTE_ADJ: Exit
Nov 9 09:25:49.809: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: Exit
Nov 9 09:26:16.823: %SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 80

 

And this is the configuration of the port of all - Gigaset Manager and Gigaset Cells:

!
interface GigabitEthernet1/0/17
description ### DECT Manager Gigaset N720 DM Pro ###
switchport access vlan 80
switchport mode access
no mdix auto
!

 

Any help would be very welcome!

Thank you in advance!

1 person had this problem
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0 Helpful
16 Replies 16

Daniele Giordano
Level 8
Level 8

‎11-09-2018 02:09 AM

Hi, Can you try to force speed and duplex on both devices?

Regards.

0 Helpful

George.Pettrov
Level 1
Level 1
In response to Daniele Giordano

‎11-09-2018 02:14 AM

You mean

duplex full

speed 100 (the interface of the dect specification is 10/100 Mbps)

 

pp. We have 10 Dect Cells and 1 Dect manager attached to different 2960x switches all with the same conf.

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to George.Pettrov

‎11-09-2018 02:21 AM

Yes, exactly.

Try to fix speed and duplex and check if the flapping stop.

 

Regards.

0 Helpful

George.Pettrov
Level 1
Level 1
In response to Daniele Giordano

‎11-09-2018 02:47 AM

Thank you for the immediate response! I changed the configuration and will keep you informed!
BR

0 Helpful

paul driver
VIP
VIP

‎11-09-2018 03:52 AM

Hello

Has mdix been turned off or was that the default?

 

Int gig x/x
mdix auto
spanning-tree portfast


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul
0 Helpful

George.Pettrov
Level 1
Level 1
In response to paul driver

‎11-09-2018 04:05 AM

Hello,
The conf. used to be. :
!
interface GigabitEthernet1/0/17
description ### DECT Manager Gigaset N720 DM Pro ###
switchport access vlan 80
switchport mode access
no mdix auto
!

 

 

Not it is:
!
interface GigabitEthernet1/0/17
description ### DECT Manager Gigaset N720 DM Pro ###
switchport access vlan 80
switchport mode access

duplex full
speed 100

no mdix auto
!

 

BR,
Georgi Petrov

0 Helpful

paul driver
VIP
VIP
In response to George.Pettrov

‎11-09-2018 05:03 AM

Hello

Suggest

interface GigabitEthernet1/0/17
description ### DECT Manager Gigaset N720 DM Pro ###
switchport access vlan 80
switchport mode access
spanning-tree portfast

duplex auto
speed auto

mdix auto


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul
0 Helpful

George.Pettrov
Level 1
Level 1
In response to paul driver

‎11-09-2018 05:18 AM

Hello,
I will try this one for sure. Thank you!
But let first check if speed 100 and duplex full will resolve the issue.
I will keep you informed>
BR,

Georgi Petrov

 

0 Helpful

George.Pettrov
Level 1
Level 1
In response to George.Pettrov

‎11-22-2018 06:46 AM

Still the same situation:

 

3.867: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: propagating change to subifs
Nov 22 10:42:53.867: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Exit
Nov 22 10:42:53.867: [IDB Gi1/0/17 UDRUYY] CSTATE_TMR: Exit
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: Entry
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: not spoofing, current state: Y
Nov 22 10:42:54.866: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/17, changed state to up
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: informing line state transitions
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Entry
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Exit
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] ROUTE_ADJ: Entry
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] ROUTE_ADJ: Exit
Nov 22 10:42:54.866: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: Exit
Nov 22 10:43:21.874: %SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 80
Nov 22 14:53:21.613: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: Entry
Nov 22 14:53:21.613: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: timers not running
Nov 22 14:53:21.613: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: starting lineproto timer
Nov 22 14:53:21.613: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: delay 1000
Nov 22 14:53:21.613: [IDB Gi1/0/17 UDRUYY] LSTATE_REQ: Exit
Nov 22 14:53:22.613: [IDB Gi1/0/17 DURUYY] LSTATE_TMR: Entry
Nov 22 14:53:22.613: [IDB Gi1/0/17 DURUYY] LSTATE_TMR: not spoofing, current state: n
Nov 22 14:53:22.613: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/17, changed state to down
Nov 22 14:53:22.613: [IDB Gi1/0/17 DURUYY] LSTATE_TMR: Exit
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUYY] CSTATE_TMR: Entry
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUYY] CSTATE_TMR: netidb=Gi1/0/17, linestate: n
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUYY] LSTATE_REQ: Entry
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUYY] LSTATE_REQ: timers not running
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUYY] LSTATE_REQ: Exit
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUYY] CSTATE_TMR: transition detected
Nov 22 14:53:23.619: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/17, changed state to down
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUnY] TRANS_ADJ: Entry
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUnn] TRANS_ADJ: propagating change to subifs
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUnn] TRANS_ADJ: Exit
Nov 22 14:53:23.619: [IDB Gi1/0/17 DURUnn] CSTATE_TMR: Exit
Nov 22 14:53:35.374: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Entry
Nov 22 14:53:35.374: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Exit
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] CSTATE_TMR: Entry
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] CSTATE_TMR: netidb=Gi1/0/17, linestate: Y
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Entry
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: timers not running
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: starting lineproto timer
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: delay 1000
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] LSTATE_REQ: Exit
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUnn] CSTATE_TMR: transition detected
Nov 22 14:53:37.370: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/17, changed state to up
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUYn] TRANS_ADJ: Entry
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: propagating change to subifs
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Exit
Nov 22 14:53:37.370: [IDB Gi1/0/17 UDRUYY] CSTATE_TMR: Exit
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: Entry
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: not spoofing, current state: Y
Nov 22 14:53:38.369: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/17, changed state to up
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: informing line state transitions
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Entry
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] TRANS_ADJ: Exit
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] ROUTE_ADJ: Entry
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] ROUTE_ADJ: Exit
Nov 22 14:53:38.369: [IDB Gi1/0/17 UDRUYY] LSTATE_TMR: Exit
Nov 22 14:54:05.377: %SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 80

 

 

 

 

 

 

I will try what Paul suggested:

interface GigabitEthernet1/0/17
description ### DECT Manager Gigaset N720 DM Pro ###
switchport access vlan 80
switchport mode access
spanning-tree portfast

duplex auto
speed auto

mdix auto

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to George.Pettrov

‎11-22-2018 07:36 AM

Can you check the DECT cell logs?

Could be a restart of the DECT cell? I had a similar issue in the past due to a provisioning of some devices.

During provisioning (randomly in a day) the devices rebooted itself.

 

Regards.

0 Helpful

George.Pettrov
Level 1
Level 1
In response to Daniele Giordano

‎11-22-2018 09:39 AM

Yes, I can restart every single cell and the manager itself.
Actually i tried to activate logs and i did not make it. Any idea?

Gigaset.png

 Thank you in advance!

0 Helpful

George.Pettrov
Level 1
Level 1
In response to George.Pettrov

‎11-26-2018 01:29 AM

Hello All,
I confirm - this is DECT provisioning. But now, after I changed the configuration - the system restarts and gets back to a normal state, which i believe is normal. Thank you all for your support!

 

BR,

George Pettrov

0 Helpful

paul driver
VIP
VIP
In response to George.Pettrov

‎11-26-2018 02:36 AM

Hello

@George.Pettrov wrote:

w, after I changed the configuration - the system restarts and gets back to a normal state, which i believe is normal. Thank you all for your support!

 

BR,

George Pettrov

What configuration did you change?

 

 

 


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul
0 Helpful

George.Pettrov
Level 1
Level 1
In response to paul driver

‎11-27-2018 06:30 AM

!
interface GigabitEthernet1/0/17
description ### DECT Manager Gigaset N720 DM Pro ###
switchport access vlan 80
switchport mode access

duplex full
speed 100

no mdix auto
!

 

BR

0 Helpful
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