Having problem starting Cisco 4000 series router

[ArianaJoe]

Hello, I'm encountering a problem since i purchased this service router. This is the particular one I'm talking about: https://www.getitequip.com/Cisco-ISR4451-UCSE-S-K9-Routers-&-accessories

I have tried to troubleshoot but it is not fixing it. I have read many guides online but no one is working for me. Is this hardware fault? Should I return it or is there any solution how to fix it?

[Leo Laohoo]

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@ArianaJoe wrote:

Hello, I'm encountering a problem since i purchased this service router. 

I have tried to troubleshoot but it is not fixing it. I have read many guides online but no one is working for me. Is this hardware fault? Should I return it or is there any solution how to fix it?

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All you've provided is the picture of the router. 

What, exactly, is the problem?  Can you, at the very least, give us the console output of the router booting up?

[ArianaJoe]

I'm getting this error "%IOSXEBOOT-1-INVALID_IMAGE: (RP/0): Booting an invalid ISR4300 image - Reloading system"

[Leo Laohoo]

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@ArianaJoe wrote:

I'm getting this error "%IOSXEBOOT-1-INVALID_IMAGE: (RP/0): Booting an invalid ISR4300 image - Reloading system"

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Console into the router and reboot. 

Post the entire boot-up process. 

NOTE:  Please provide all the relevant information, otherwise, raise a TAC case.

[marce1000]

 - FYI : https://www.cisco.com/c/en/us/support/docs/routers/4000-series-integrated-services-routers/200678-Troubleshoot-Cisco-4000-Series-ISR-Stuck.pdf

 M.