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High CPU issue with Cisco 7204VXR B-RAS Router

ahmed-ejaz
Level 1
Level 1

Hi,

We have a Cisco 7204 VXR Router and it is having a high cpu issue for the past few days. Please find bellow the config and show proc cpu output:

hostname xyz
!
boot-start-marker
boot-end-marker
!
logging message-counter syslog
logging buffered 1024000
no logging console
!
aaa new-model
!
!
aaa authentication login .......................
aaa authentication ...........................
aaa authorization .............................
aaa accounting delay-start
aaa accounting network default
action-type start-stop
group radius
!
aaa accounting connection default
action-type start-stop
group radius
!
!
!
aaa session-id unique
clock timezone gmt 4 30
no ip source-route
ip cef
!
!
!
!
ip name-server x.x.x.x
ip name-server y.y.y.y
no ipv6 cef
!
multilink bundle-name authenticated
vpdn enable
!
username xyz
username xxx
archive
log config
  hidekeys
!
class-map match-any mid
match access-group 111
class-map match-any top
match access-group 110
class-map match-any low
match access-group 112
!
policy-map qos
class top
   police cir percent 10
class mid
   police rate percent 80
class low
   police rate percent 80
!
bba-group pppoe global
virtual-template 1
vendor-tag circuit-id service
sessions per-mac limit 1
!
interface GigabitEthernet0/1
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y secondary
ip address x.x.x.x y.y.y.y
ip route-cache same-interface
duplex auto
speed auto
media-type rj45
no negotiation auto
max-reserved-bandwidth 100
!
interface GigabitEthernet0/2
ip address x.x.x.x y.y.y.y
duplex auto
speed auto
media-type rj45
no negotiation auto
pppoe enable group global
max-reserved-bandwidth 100
!
interface GigabitEthernet0/3
bandwidth 125000
ip address x.x.x.x 255.255.255.252
ip route-cache same-interface
duplex auto
speed auto
media-type rj45
no negotiation auto
max-reserved-bandwidth 100
service-policy input qos
!
interface Virtual-Template1
ip unnumbered GigabitEthernet0/1
ip mtu 1492
no ip route-cache cef
no ip route-cache
no logging event link-status
timeout absolute 480 0
no snmp trap link-status
peer default ip address pool insta
ppp authentication pap chap
ppp ipcp address required
ppp ipcp address unique
!
!
ip local pool zaman x.x.x.x y.y.y.y
ip local pool zaman x.x.x.x y.y.y.y
ip local pool zaman x.x.x.x y.y.y.y
ip local pool zaman x.x.x.x y.y.y.y
ip local pool zaman x.x.x.x y.y.y.y
ip local pool zaman x.x.x.x y.y.y.y
ip local pool zaman x.x.x.x y.y.y.y

no ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 x.x.x.x
no ip http server
no ip http secure-server
!
!
!
access-list 110 permit udp any any eq domain
access-list 110 permit tcp any any eq telnet
access-list 110 permit icmp any any
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 110 permit ip host x.x.x.x any
access-list 110 permit ip any host x.x.x.x
access-list 111 permit tcp any any eq www
access-list 111 permit tcp any any eq xxxx
access-list 111 permit tcp any any eq 443
access-list 111 permit tcp any any eq pop3
access-list 112 permit ip any any
no cdp run
!
snmp-server community xxxx RO
snmp-server location xxxxx
snmp-server contact xxx@xxx.com
snmp-server enable traps snmp linkdown
snmp-server enable traps ip local pool
snmp-server enable traps pppoe
snmp-server host xxxxx version 2c xxxx
radius-server attribute nas-port format xxx
radius-server attribute 31 mac format unformatted
radius-server host xxxxx auth-port xxxx acct-port xxxx
radius-server source-ports extended
radius-server timeout 30
radius-server unique-ident 28
radius-server key xxxxxxxxx
radius-server vsa send accounting
radius-server vsa send authentication
!
control-plane
!
gatekeeper
shutdown
!
line con 0
stopbits 1
line aux 0
stopbits 1
line vty 0 4
!
ntp server xxxxxxxx prefer
end

******************************************************************************************************************************

Please find bellow the show proc cpu output:

show processes cpu
CPU utilization for five seconds: 94%/50%; one minute: 95%; five minutes: 96%
PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
   1        5808       21427        271  0.00%  0.00%  0.00%   0 Chunk Manager
   2       91720      358809        255  0.07%  0.03%  0.02%   0 Load Meter
   3           0           1          0  0.00%  0.00%  0.00%   0 chkpt message ha
   4           0           1          0  0.00%  0.00%  0.00%   0 EDDRI_MAIN
   5     4161916      272952      15247  0.00%  0.11%  0.11%   0 Check heaps
   6     8592912    36798469        233  1.11%  1.04%  1.35%   0 Pool Manager
   7           4           2       2000  0.00%  0.00%  0.00%   0 Timers
   8           0           2          0  0.00%  0.00%  0.00%   0 ATM AutoVC Perio
   9           0           2          0  0.00%  0.00%  0.00%   0 ATM VC Auto Crea
  10          88       29901          2  0.00%  0.00%  0.00%   0 IPC Dynamic Cach
  11           0           1          0  0.00%  0.00%  0.00%   0 IPC Zone Manager
  12        6652     1751279          3  0.00%  0.00%  0.00%   0 IPC Periodic Tim
  13        5632     1751283          3  0.07%  0.00%  0.00%   0 IPC Deferred Por
  14           0           1          0  0.00%  0.00%  0.00%   0 IPC Seat Manager
  15           0           1          0  0.00%  0.00%  0.00%   0 IPC BackPressure
  16     1013420     1844468        549  0.00%  0.00%  0.00%   0 EnvMon
  17           0           1          0  0.00%  0.00%  0.00%   0 OIR Handler
  18           0           1          0  0.00%  0.00%  0.00%   0 Crash writer
  19     4733960    39760976        119  0.23%  0.19%  0.19%   0 ARP Input
  20      289068     1876543        154  0.07%  0.02%  0.02%   0 ARP Background
  21           0           2          0  0.00%  0.00%  0.00%   0 ATM Idle Timer
  22           0           1          0  0.00%  0.00%  0.00%   0 CEF MIB API
  23      134992       59895       2253  0.00%  0.00%  0.00%   0 AAA high-capacit
  24          60        4397         13  0.00%  0.00%  0.00%   0 AAA_SERVER_DEADT
  25           0           1          0  0.00%  0.00%  0.00%   0 Policy Manager
  26        7700      158755         48  0.00%  0.00%  0.00%   0 DDR Timers
  27           0           4          0  0.00%  0.00%  0.00%   0 Entity MIB API
  28           0           2          0  0.00%  0.00%  0.00%   0 Serial Backgroun
  29           0           1          0  0.00%  0.00%  0.00%   0 RO Notify Timers
  30           0           1          0  0.00%  0.00%  0.00%   0 RMI RM Notify Wa
  31         156        4521         34  0.00%  0.00%  0.00%   0 EEM ED Syslog
  32           0           2          0  0.00%  0.00%  0.00%   0 SMART
  33       14052     1794046          7  0.00%  0.00%  0.00%   0 GraphIt
  34           0           2          0  0.00%  0.00%  0.00%   0 Dialer event
  35           0           1          0  0.00%  0.00%  0.00%   0 SERIAL A'detect
  36           0           2          0  0.00%  0.00%  0.00%   0 XML Proxy Client
  37           0           1          0  0.00%  0.00%  0.00%   0 Critical Bkgnd
  38     2936012     1393201       2107  0.15%  0.15%  0.15%   0 Net Background
  39           0           2          0  0.00%  0.00%  0.00%   0 IDB Work
  40         368        8935         41  0.00%  0.00%  0.00%   0 Logger
  41       14836     1790849          8  0.00%  0.00%  0.00%   0 TTY Background
  42    27365112     2680115      10210  1.11%  1.14%  1.12%   0 Per-Second Jobs
  43      140056      409229        342  0.00%  0.00%  0.00%   0 IF-MGR control p
  44           0          38          0  0.00%  0.00%  0.00%   0 IF-MGR event pro
  45           0           1          0  0.00%  0.00%  0.00%   0 Inode Table Dest
  46           0           1          0  0.00%  0.00%  0.00%   0 IKE HA Mgr
  47           0           1          0  0.00%  0.00%  0.00%   0 IPSEC HA Mgr
  48           4           4       1000  0.00%  0.00%  0.00%   0 rf task
  49      224732     9234423         24  0.00%  0.00%  0.00%   0 Net Input
  50    12570864     3592812       3498  0.47%  0.48%  0.47%   0 Compute load avg
  51      645196       63033      10235  0.00%  0.01%  0.00%   0 Per-minute Jobs
  52        1684      283680          5  0.00%  0.00%  0.00%   0 Transport Port A
  53     3643936      358780      10156  0.39%  0.19%  0.17%   0 HC Counter Timer
  54           0           1          0  0.00%  0.00%  0.00%   0 Coproc Event Pro
  55           0           1          0  0.00%  0.00%  0.00%   0 POS APS Event Pr
  56           0           1          0  0.00%  0.00%  0.00%   0 SONET alarm time
  57           0           1          0  0.00%  0.00%  0.00%   0 CSP Timer
  58           0           1          0  0.00%  0.00%  0.00%   0 FPD Management P
  59           0           1          0  0.00%  0.00%  0.00%   0 FPD Action Proce
  60           0           2          0  0.00%  0.00%  0.00%   0 VNM DSPRM MAIN
  61      161948      373572        433  0.00%  0.00%  0.00%   0 VMI Background
  62           0           1          0  0.00%  0.00%  0.00%   0 RF_INTERDEV_DELA
  63           0           1          0  0.00%  0.00%  0.00%   0 RF_INTERDEV_SCTP
  64        7240     1794048          4  0.00%  0.00%  0.00%   0 ISA Common Helpe
  65           0           2          0  0.00%  0.00%  0.00%   0 Flash MIB Update
  66           4          14        285  0.00%  0.00%  0.00%   0 Flash Card Oir
  67           0           1          0  0.00%  0.00%  0.00%   0 CES Line Conditi
  68           0           1          0  0.00%  0.00%  0.00%   0 CF_INTERDEV_SCTP
  69           0           2          0  0.00%  0.00%  0.00%   0 cpf_process_msg_
  70           0           2          0  0.00%  0.00%  0.00%   0 Ethernet CFM
  71        6676     1755823          3  0.00%  0.00%  0.00%   0 Ethernet Timer C
  72           0           1          0  0.00%  0.00%  0.00%   0 delayed evt hand
  73     3317340     7570714        438  0.08%  0.04%  0.05%   0 AAA Server
  74      157428      309590        508  0.00%  0.00%  0.00%   0 AAA ACCT Proc
  75           0           1          0  0.00%  0.00%  0.00%   0 ACCT Periodic Pr
  76           0           2          0  0.00%  0.00%  0.00%   0 AAA Dictionary R
  77           0           1          0  0.00%  0.00%  0.00%   0 cpf_process_tpQ
  78           0           2          0  0.00%  0.00%  0.00%   0 Ethernet OAM Pro
  79           0           2          0  0.00%  0.00%  0.00%   0 CEF switching ba
  80     8133968    40189555        202  0.24%  0.24%  0.24%   0 ADJ resolve proc
  81       50464      115252        437  0.00%  0.00%  0.00%   0 IP ARP Adjacency
  82           0           1          0  0.00%  0.00%  0.00%   0 IP ARP Retry Age
  83   861616564   117761872       7316 35.79% 36.28% 36.89%   0 IP Input
  84           0           1          0  0.00%  0.00%  0.00%   0 ICMP event handl
  85           0          45          0  0.00%  0.00%  0.00%   0 TurboACL
  86           0           2          0  0.00%  0.00%  0.00%   0 TurboACL chunk
  87           0           1          0  0.00%  0.00%  0.00%   0 IPv6 Echo event
  88         532        2985        178  0.00%  0.00%  0.00%   0 MOP Protocols
  89           0           1          0  0.00%  0.00%  0.00%   0 LSP Tunnel FRR
  90           0           1          0  0.00%  0.00%  0.00%   0 MPLS Auto-Tunnel
  91     4802628    15472097        310  0.08%  0.08%  0.08%   0 PPP Hooks
  92           0           1          0  0.00%  0.00%  0.00%   0 Async write proc
  93    20264280    22258555        910  0.40%  0.38%  0.37%   0 SSS Manager
  94           0           2          0  0.00%  0.00%  0.00%   0 SSS Feature Mana
  95           0           1          0  0.00%  0.00%  0.00%   0 SSS Feature Time
  96           0           2          0  0.00%  0.00%  0.00%   0 Spanning Tree
  97           0           1          0  0.00%  0.00%  0.00%   0 X.25 Encaps Mana
  98       92116      396724        232  0.00%  0.00%  0.00%   0 SSM connection m
  99           0           1          0  0.00%  0.00%  0.00%   0 AC Switch
100          16        5981          2  0.00%  0.00%  0.00%   0 Authentication P
101           0           1          0  0.00%  0.00%  0.00%   0 Auth-proxy AAA B
102           0           2          0  0.00%  0.00%  0.00%   0 EAPoUDP Process
103           0           2          0  0.00%  0.00%  0.00%   0 IP Host Track Pr
104           0           2          0  0.00%  0.00%  0.00%   0 KRB5 AAA
105      462468      388602       1190  0.00%  0.02%  0.00%   0 PPP IP Route
106      121944      583946        208  0.00%  0.00%  0.00%   0 PPP IPCP
107      332024     1309441        253  0.08%  0.02%  0.00%   0 IP Background
108      204928      340492        601  0.08%  0.01%  0.00%   0 IP RIB Update
109        1036       54284         19  0.00%  0.00%  0.00%   0 CEF background p
110    11268188     2894639       3892  0.64%  0.63%  0.62%   0 CEF: IPv4 proces
111       26068      200936        129  0.00%  0.00%  0.00%   0 ADJ background
112           0           1          0  0.00%  0.00%  0.00%   0 IP Traceroute
113          84        2580         32  0.00%  0.00%  0.00%   0 TCP Timer
114       33936      275083        123  0.08%  0.00%  0.00%   0 TCP Protocols
115           0           1          0  0.00%  0.00%  0.00%   0 Socket Timers
116          20        5991          3  0.00%  0.00%  0.00%   0 HTTP CORE
117           0           2          0  0.00%  0.00%  0.00%   0 RLM groups Proce
118           0           1          0  0.00%  0.00%  0.00%   0 L2X Data Daemon
119           0           2          0  0.00%  0.00%  0.00%   0 Border Element p
120           0           3          0  0.00%  0.00%  0.00%   0 gk process
121           0           1          0  0.00%  0.00%  0.00%   0 ac_atm_state_eve
122           0           2          0  0.00%  0.00%  0.00%   0 PPPoE Flow Contr
123           0           3          0  0.00%  0.00%  0.00%   0 SNMP Timers
124       18200     1810029         10  0.00%  0.00%  0.00%   0 RUDPV1 Main Proc
125           0           1          0  0.00%  0.00%  0.00%   0 bsm_timers
126        6836     1790867          3  0.00%  0.00%  0.00%   0 bsm_xmt_proc
127           0           1          0  0.00%  0.00%  0.00%   0 COPS
128           4           2       2000  0.00%  0.00%  0.00%   0 Dialer Forwarder
129           0           3          0  0.00%  0.00%  0.00%   0 Flow Exporter Ti
130           0           2          0  0.00%  0.00%  0.00%   0 ATM OAM Input
131           0           2          0  0.00%  0.00%  0.00%   0 ATM OAM TIMER
132           0           1          0  0.00%  0.00%  0.00%   0 RARP Input
133           0           1          0  0.00%  0.00%  0.00%   0 IPv6 Inspect Tim
134           0           1          0  0.00%  0.00%  0.00%   0 LAPB Process
135           0           2          0  0.00%  0.00%  0.00%   0 LFDp Input Proc
136           0           1          0  0.00%  0.00%  0.00%   0 PAD InCall
137           0           2          0  0.00%  0.00%  0.00%   0 X.25 Background
138     1945436     7422230        262  0.00%  0.02%  0.00%   0 PPP Bind
139     3957460     7562000        523  0.08%  0.07%  0.08%   0 PPP SSS
140           0           1          0  0.00%  0.00%  0.00%   0 MQC Flow Event B
141     1441068   426785984          3  0.40%  0.35%  0.37%   0 HQF Shaper Backg
142       94604    17872014          5  0.00%  0.01%  0.00%   0 RBSCP Background
143           4           4       1000  0.00%  0.00%  0.00%   0 SCTP Main Proces
144           0           1          0  0.00%  0.00%  0.00%   0 VPDN call manage
145           0           1          0  0.00%  0.00%  0.00%   0 CHKPT EXAMPLE
146           0           1          0  0.00%  0.00%  0.00%   0 CHKPT DevTest
147           0           1          0  0.00%  0.00%  0.00%   0 IPS Process
148           0           2          0  0.00%  0.00%  0.00%   0 IPS Auto Update
149           0           2          0  0.00%  0.00%  0.00%   0 SDEE Management
150       12076     3500255          3  0.00%  0.00%  0.00%   0 Inspect process
151           0           1          0  0.00%  0.00%  0.00%   0 xcpa-driver
152         848      143439          5  0.00%  0.00%  0.00%   0 FW DP Inspect pr
153       12904     3500256          3  0.00%  0.00%  0.00%   0 CCE DP URLF cach
154           0           2          0  0.00%  0.00%  0.00%   0 URL filter proc
155           0           1          0  0.00%  0.00%  0.00%   0 XSM_EVENT_ENGINE
156        5444      179039         30  0.00%  0.00%  0.00%   0 XSM_ENQUEUER
157        2288      179039         12  0.00%  0.00%  0.00%   0 XSM Historian
158           0           1          0  0.00%  0.00%  0.00%   0 Select Timers
159          16           2       8000  0.00%  0.00%  0.00%   0 HTTP Process
160           0           2          0  0.00%  0.00%  0.00%   0 CIFS API Process
161           0           2          0  0.00%  0.00%  0.00%   0 CIFS Proxy Proce
162           4           1       4000  0.00%  0.00%  0.00%   0 Crypto HW Proc
163        1528       71764         21  0.00%  0.00%  0.00%   0 CRM_CALL_UPDATE_
164           0           2          0  0.00%  0.00%  0.00%   0 Diameter Base pr
165           0           1          0  0.00%  0.00%  0.00%   0 Diameter Transpo
167           0           2          0  0.00%  0.00%  0.00%   0 AAA Cached Serve
168           0           2          0  0.00%  0.00%  0.00%   0 ENABLE AAA
169           0           1          0  0.00%  0.00%  0.00%   0 EM Background Pr
170           0           1          0  0.00%  0.00%  0.00%   0 Key chain liveke
171           0           2          0  0.00%  0.00%  0.00%   0 LINE AAA
172         140        1431         97  0.00%  0.00%  0.00%   0 LOCAL AAA
173           4          56         71  0.00%  0.00%  0.00%   0 MPLS Auto Mesh P
174           0           2          0  0.00%  0.00%  0.00%   0 TPLUS
175           0           2          0  0.00%  0.00%  0.00%   0 VSP_MGR
176           0           1          0  0.00%  0.00%  0.00%   0 FW_TEST_TRP
177           0           1          0  0.00%  0.00%  0.00%   0 EPM MAIN PROCESS
178           0           3          0  0.00%  0.00%  0.00%   0 Crypto WUI
179           0           2          0  0.00%  0.00%  0.00%   0 Crypto Support
180           0           1          0  0.00%  0.00%  0.00%   0 IPSECv6 PS Proc
181           0           2          0  0.00%  0.00%  0.00%   0 Proxy Session Ap
182           0           1          0  0.00%  0.00%  0.00%   0 CCVPM_HTSP
183           0           1          0  0.00%  0.00%  0.00%   0 CCVPM_R2
184           0           1          0  0.00%  0.00%  0.00%   0 EPHONE MWI Refre
185           0        1994          0  0.00%  0.00%  0.00%   0 FB/KS Log HouseK
186           0           2          0  0.00%  0.00%  0.00%   0 EPHONE MWI BG Pr
187           0           1          0  0.00%  0.00%  0.00%   0 Skinny HW confer
188           0           1          0  0.00%  0.00%  0.00%   0 CCSWVOICE
189           0           1          0  0.00%  0.00%  0.00%   0 Async write proc
190           0           1          0  0.00%  0.00%  0.00%   0 http client proc
191           0           1          0  0.00%  0.00%  0.00%   0 Async write proc
192           4           1       4000  0.00%  0.00%  0.00%   0 QOS_MODULE_MAIN
193           0           1          0  0.00%  0.00%  0.00%   0 RPMS_PROC_MAIN
194           0           1          0  0.00%  0.00%  0.00%   0 VoIP AAA
195           0           2          0  0.00%  0.00%  0.00%   0 Dialog Manager
196          88          12       7333  0.00%  0.00%  0.00%   0 crypto engine pr
197           0           4          0  0.00%  0.00%  0.00%   0 Crypto CA
198           0           1          0  0.00%  0.00%  0.00%   0 Crypto PKI-CRL
199           0           1          0  0.00%  0.00%  0.00%   0 encrypt proc
200           0           2          0  0.00%  0.00%  0.00%   0 crypto sw pk pro
201           0           1          0  0.00%  0.00%  0.00%   0 Crypto INT
202           0           3          0  0.00%  0.00%  0.00%   0 Crypto IKE Dispa
203           0           3          0  0.00%  0.00%  0.00%   0 Crypto IKMP
204           0           1          0  0.00%  0.00%  0.00%   0 IPSEC manual key
205         396       89706          4  0.00%  0.00%  0.00%   0 IPSEC key engine
206           0           1          0  0.00%  0.00%  0.00%   0 CRYPTO QoS proce
207           8          88         90  0.00%  0.00%  0.00%   0 Crypto ACL
208           0           1          0  0.00%  0.00%  0.00%   0 Crypto PAS Proc
209           0           1          0  0.00%  0.00%  0.00%   0 GDOI GM Process
210           0           1          0  0.00%  0.00%  0.00%   0 UNICAST REKEY
211           0           1          0  0.00%  0.00%  0.00%   0 UNICAST REKEY AC
212           0           1          0  0.00%  0.00%  0.00%   0 IMA Traps
213           0           1          0  0.00%  0.00%  0.00%   0 SYSMGT Events
214           0           2          0  0.00%  0.00%  0.00%   0 Control-plane ho
215           0           1          0  0.00%  0.00%  0.00%   0 DATA Transfer Pr
216           0           1          0  0.00%  0.00%  0.00%   0 DATA Collector
217           0           1          0  0.00%  0.00%  0.00%   0 Async write proc
218     1461904     7640233        191  0.00%  0.01%  0.00%   0 AAA SEND STOP EV
219         552      179396          3  0.00%  0.00%  0.00%   0 RMON Recycle Pro
220           0           2          0  0.00%  0.00%  0.00%   0 RMON Deferred Se
221           0           1          0  0.00%  0.00%  0.00%   0 Syslog Traps
222           0           2          0  0.00%  0.00%  0.00%   0 EEM ED Resource
223           0           2          0  0.00%  0.00%  0.00%   0 EEM ED Routing
224           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Track
225        1124       56064         20  0.00%  0.00%  0.00%   0 Crypto cTCP proc
226           0           1          0  0.00%  0.00%  0.00%   0 IP SLAs Ethernet
227           0           1          0  0.00%  0.00%  0.00%   0 RMON Packets
228       14132     1785070          7  0.00%  0.00%  0.00%   0 trunk conditioni
229           0           1          0  0.00%  0.00%  0.00%   0 trunk conditioni
230           0         103          0  0.00%  0.00%  0.00%   0 EEM Server
231           8           2       4000  0.00%  0.00%  0.00%   0 Call Home proces
232         352        4473         78  0.00%  0.00%  0.00%   0 Syslog
233           0           1          0  0.00%  0.00%  0.00%   0 VPDN Test
234           0           2          0  0.00%  0.00%  0.00%   0 EEM Policy Direc
235           0           2          0  0.00%  0.00%  0.00%   0 EEM ED CLI
236           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Counter
237           0           3          0  0.00%  0.00%  0.00%   0 EM ED GOLD
238           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Interface
239           0           3          0  0.00%  0.00%  0.00%   0 EEM ED IOSWD
240           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Ipsla
241           0           3          0  0.00%  0.00%  0.00%   0 EEM ED None
242           4           2       2000  0.00%  0.00%  0.00%   0 EEM ED Nf
243           0           3          0  0.00%  0.00%  0.00%   0 EEM ED OIR
244           0           3          0  0.00%  0.00%  0.00%   0 EEM ED RF
245           0           3          0  0.00%  0.00%  0.00%   0 EEM ED SNMP
246           0           2          0  0.00%  0.00%  0.00%   0 EEM ED SNMP Noti
247         348       45344          7  0.00%  0.00%  0.00%   0 EEM ED Timer
248           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Test
249           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Config
250           0           3          0  0.00%  0.00%  0.00%   0 EEM ED Env
251           0           3          0  0.00%  0.00%  0.00%   0 EEM ED RPC
252          40        1494         26  0.00%  0.00%  0.00%   0 DFS flush period
253           0           1          0  0.00%  0.00%  0.00%   0 Key Proc
254         216       14952         14  0.00%  0.00%  0.00%   0 CC-API_VCM
255      149052    17939985          8  0.00%  0.03%  0.02%   0 CCPROXY_CT
256         172       30003          5  0.00%  0.00%  0.00%   0 Call Home Timer
257         500         389       1285  0.08%  0.04%  0.03%   2 Virtual Exec
258           4           2       2000  0.00%  0.00%  0.00%   0 L2TP mgmt daemon
259           0           2          0  0.00%  0.00%  0.00%   0 L2TUN Applicatio
260    16657844    58372992        285  0.32%  0.30%  0.30%   0 PPPoE Background
261    15389196    45118766        341  0.24%  0.25%  0.24%   0 PPPoE Discovery
262        8192      148475         55  0.00%  0.00%  0.00%   0 Collection proce
263      757292    62782899         12  0.08%  0.08%  0.08%   0 PPP manager
264    22988128   127216991        180  1.28%  1.22%  1.22%   0 PPP Events
265        3584     1793813          1  0.00%  0.00%  0.00%   0 Multilink PPP
266        1800       11805        152  0.00%  0.00%  0.00%   0 IP SNMP
267        1452        5930        244  0.00%  0.00%  0.00%   0 PDU DISPATCHER
268        4792        5939        806  0.00%  0.00%  0.00%   0 SNMP ENGINE
269           0           2          0  0.00%  0.00%  0.00%   0 IP SNMPV6
270           0           1          0  0.00%  0.00%  0.00%   0 SNMP ConfCopyPro
271           0          17          0  0.00%  0.00%  0.00%   0 SNMP Traps
272     7089160    24206729        292  0.16%  0.15%  0.17%   0 RADIUS
273     2702236     7159632        377  0.00%  0.04%  0.02%   0 RADIUS EXTENDED
275       42876     1826264         23  0.00%  0.00%  0.00%   0 NTP
276     2859020      497869       5742  0.64%  0.17%  0.12%   0 VTEMPLATE Backgr

Please I need to sort this ASAP. Any advise or solution would be highly appreciated.

Thank You.

2 Accepted Solutions

Accepted Solutions

You also need to send show interface, and check if any PPP session fails to negotiate.

Also you need:

interface Virtual-Template1
route-cache cef

And remove qus input policy.

View solution in original post

Mohamed Sobair
Level 7
Level 7

You also  have High Process caused by (Arp-input).

I would recommend that you disable Proxe Arping on the interface , it should low your process way far, and you should be running IP-CEF .

On the Giga Ethernet Interfaces. (Disable Proxy-Arp) as below:

Interface g0/1,2,3

no ip proxy-arp

Please rate helpful posts.


HTH

Mohamed

View solution in original post

8 Replies 8

paolo bevilacqua
Hall of Fame
Hall of Fame

You fail to mention how much traffic the router is handling and even which NPE you got.

How can people help you ?!?

Hi,

The NPE is G2, we have a high bandwidth line 100+ mb for customers as we are an ISP so the traffic varies from 80-90.

Thank You.

You also need to send show interface, and check if any PPP session fails to negotiate.

Also you need:

interface Virtual-Template1
route-cache cef

And remove qus input policy.

Hi,

Thank you for your help. I will be sending you the show interfaces output shortly as the router is not responding at all. The PPP connections are working without any problem. I would enable route-cache cef on the virtual interface and try. Please can you explain why the qos has to be removed from the interface?

Thank You.

Hi, Please find attached the show interfaces and show int switching output.

Thank You.

Mohamed Sobair
Level 7
Level 7

You also  have High Process caused by (Arp-input).

I would recommend that you disable Proxe Arping on the interface , it should low your process way far, and you should be running IP-CEF .

On the Giga Ethernet Interfaces. (Disable Proxy-Arp) as below:

Interface g0/1,2,3

no ip proxy-arp

Please rate helpful posts.


HTH

Mohamed

Thank you Mr. Mohamed, I will try it out and let you know.

Kind Regards.

I agree that high volume ARP can be a problem, but beside disabling proxy-arp, one should find the root cause: who is ARP who, and why.