How can I understand Show Tech

[tushar]

Hi

When we face a problem about Switch or Router and would like to solve the problem TAC support they want to observer show tech. But how come we understand where the problem after showing show tech. I would like to be familiar with detail show tech. It is very appreciate if anyone let me know this issue.pls i'm serious about it and i want help

Thanks

Tushar

[thisisshanky]

Sometimes, you might be able to resolve some of the issues using Output Interpreter.You can paste output of sh techsupport into OI to do this. Cisco TAC might have some internal tool which can take a look into a stack trace (part of sh tech support) and decode the information, as to why a crash of a router happened (or a hardware failure etc)..