I can't put a second HWIC-4ESW in a 3825 router and don't work

[dchavarria]

              Hi,

                    I put a second HWIC-4ES in a 3825 router and it does not work, only work the first card that is inserted, I use the slot 0 for it, the 0/0 and 1/0 work with serial card only if I put the HWIC-4ESW in this slots the router does not work, only work in 0/2 and 0/3 but only one, I need to know if there is a command to active it because the data sheet in CISCO indicate that this model of router support 2 HWIC-4ESW, help.

http://www.cisco.com/en/US/prod/collateral/routers/ps5853/product_data_sheet0900aecd8016bf0b.html

Thank you

David Chavarria   

[Richard Burts]

David

To get both of the switch modules to work you must connect the two switch modules using an external Ethernet cable. I found this in a Cisco document:

When two HWICs are installed in the same chassis,  they have to be physically stacked together. Stacking requires a total  of two ports

see this document for additional details:

http://www.cisco.com/en/US/prod/collateral/routers/ps5853/prod_qas0900aecd8016c026_ps5855_Products_Q_and_A_Item.html

HTH

Rick