Solved: Re: ISR 4221 is stuck in bootloop - Page 2

Bobns · ‎11-02-2020

Hi, a while ago i received 16 routers and they all didnt work: The solution

But the router i used to try the solutions now isn't able to go thru with this solution when i boot the router it gives this output and stays in a loop of this:

Initializing Hardware ...

Checking for PCIe device presence...done
System integrity status: 0x610
Rom image verified correctly


System Bootstrap, Version 16.12(2r), RELEASE SOFTWARE
Copyright (c) 1994-2019  by cisco Systems, Inc.


Current image running: Boot ROM0

Last reset cause: LocalSoft
ISR4221/K9 platform with 4194304 Kbytes of main memory


........
unable to open bootflash:isr4200- (14)

........
autoboot: boot failed, restarting...

Resetting .......



Initializing Hardware ...

Checking for PCIe device presence...done
System integrity status: 0x610
Rom image verified correctly


System Bootstrap, Version 16.12(2r), RELEASE SOFTWARE
Copyright (c) 1994-2019  by cisco Systems, Inc.


Current image running: Boot ROM0

Last reset cause: LocalSoft
ISR4221/K9 platform with 4194304 Kbytes of main memory

Bobns · ‎11-09-2020

Router#sh boot
BOOT variable = flash:isr4200_unversalk9.ias.16.12.04.SPA.bin,12;flash:isr4200-universalk9_ias.16.12.04.SPA.bin,12;bootflash:packages.                                                                                                                                         conf,1;bootflash:prev_packages.conf,1;
CONFIG_FILE variable does not exist
BOOTLDR variable does not exist
Configuration register is 0x2102

Standby not ready to show bootvar

Router#

and this is the output of the dir command (i tried the install command again)

Router#dir
Directory of bootflash:/

11 drwx 16384 Jan 17 2020 21:33:41 +00:00 lost+found
8065 drwx 4096 Jan 17 2020 21:34:24 +00:00 .ssh
120961 drwx 4096 Jan 17 2020 21:36:26 +00:00 core
298369 drwx 4096 Nov 9 2020 10:07:43 +00:00 .prst_sync
193537 drwx 4096 Nov 9 2020 09:43:21 +00:00 .rollback_timer
161281 drwx 4096 Jan 17 2020 21:34:38 +00:00 gs_script
233857 drwx 77824 Nov 9 2020 10:08:06 +00:00 tracelogs
72577 drwx 4096 Jan 17 2020 22:21:13 +00:00 .dbpersist
56449 drwx 4096 Jan 17 2020 21:35:09 +00:00 virtual-instance
12 -rw- 30 Nov 9 2020 10:07:46 +00:00 throughput_monitor_params
266113 drwx 4096 Jan 17 2020 21:36:21 +00:00 onep
14 -rw- 20109 Jan 17 2020 22:06:55 +00:00 ios_core.p7b
104833 drwx 4096 Jan 17 2020 22:08:30 +00:00 callhome
64513 drwx 4096 Sep 21 2020 09:05:00 +00:00 sdwan
15 -rw- 419430400 Nov 5 2020 08:32:56 +00:00 .sdwaninstallerfs
137089 drwx 4096 Nov 9 2020 10:05:57 +00:00 .sdwaninstaller
274177 drwx 4096 Jan 17 2020 22:28:36 +00:00 vmanage-admin
17 -rw- 35 Sep 21 2020 09:05:01 +00:00 pnp-tech-time
18 -rw- 102694 Sep 21 2020 09:05:03 +00:00 pnp-tech-discovery-summary
22 -rw- 132108 Nov 9 2020 10:06:52 +00:00 memleak.tcl
80642 -rw- 3 Jan 17 2020 22:17:57 +00:00 hugepage.conf
13 -rw- 563598663 Nov 9 2020 09:31:17 +00:00 isr4200-universalk9_ias.16.12.04.SPA.bin
346756 -rw- 50188 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_dreamliner.16.12.04.SPA.pkg
346757 -rw- 11199500 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_ngwic_t1e1.16.12.04.SPA.pkg
346758 -rw- 9274380 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_nim_async.16.12.04.SPA.pkg
346759 -rw- 4613136 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_nim_bri_st_fw.16.12.04.SPA.pkg
346760 -rw- 17605644 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_nim_cwan.16.12.04.SPA.pkg
346761 -rw- 2647048 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_nim_ge.16.12.04.SPA.pkg
346762 -rw- 11510796 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_nim_shdsl.16.12.04.SPA.pkg
346763 -rw- 6321164 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_nim_xdsl.16.12.04.SPA.pkg
346764 -rw- 10163208 Nov 9 2020 09:37:24 +00:00 isr4200-firmware_prince.16.12.04.SPA.pkg
346765 -rw- 457163796 Nov 9 2020 09:37:25 +00:00 isr4200-mono-universalk9_ias.16.12.04.SPA.pkg
346766 -rw- 33186103 Nov 9 2020 09:38:46 +00:00 isr4200-rpboot.16.12.04.SPA.pkg
21 -rw- 2439040 Jan 17 2020 22:28:36 +00:00 system-report_20200117-222835-UTC.tar.gz
145153 drwx 4096 Nov 9 2020 10:07:52 +00:00 license_evlog
346755 -rw- 8203 Nov 9 2020 09:38:46 +00:00 packages.conf

Leo Laohoo · ‎11-09-2020

@Bobns wrote:

CONFIG_FILE variable does not exist

~~This is the reason why the router refuses to boot the "packages.conf" and always goes into ROMMON.~~

~~Someone has manually configured the config file to be "CONFIG_FILE".~~

EDIT: Wrong diagnosis, everyone. I humbly apologize.

Bobns · ‎11-10-2020

Hm is there any solution to this?

Leo Laohoo · ‎11-10-2020

Please post the complete output to the following command:

sh run | i boot

Bobns · ‎11-10-2020

As promised this is the output of the command:

Router#sh run | i boot
boot-start-marker
boot system flash:isr4200_unversalk9.ias.16.12.04.SPA.bin
boot system flash:isr4200-universalk9_ias.16.12.04.SPA.bin
boot system flash bootflash:packages.conf
boot system flash bootflash:prev_packages.conf
boot system flash:isr4200_universalk9.ias.16.12.04.SPA.bin
boot system flash:...........................................................................................................................................................................................................................................
boot system bootflash:isr4200_universalk9.ias.16.12.04.SPA.bin
boot-end-marker
diagnostic bootup level minimal
Router#

Bobns · ‎11-17-2020

Hello,

After trying some solutions i tried the following and it worked:

!!! BEFORE !!!

Before you do this command you should know this delete's you're enitre configuration of the router.

The command is: wr erase

Before you restart make sure there is a binfile on the router.