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ISR 4331 - Missing serial interfaces

I have a ISR 4331. I've just upgraded the IOS to isr4300-universalk9.03.17.03.S.156-1.S3-std.SPA.bin. I've added a WIC card: vwic3-2mft-t1/e1. I'used the command: card type t1 0 1 and after a restart, the controller configuration was populated: 
controller T1 0/1/0
framing esf
linecode b8zs
cablelength long 0db
!
controller T1 0/1/1
framing esf
linecode b8zs
cablelength long 0db
!

 

When I try to add\configure serial interfaces, I'm not able to. There's no serial interfaces showing in the inventory:

 

SH Inventory:

RT09-4331-01#sh inventory
NAME: "Chassis", DESCR: "Cisco ISR4331 Chassis"
PID: ISR4331/K9 , VID: V03, SN: FLM2114W149

NAME: "Power Supply Module 0", DESCR: "250W AC Power Supply for Cisco ISR 4330"
PID: PWR-4330-AC , VID: V02, SN: DCA211010V4

NAME: "Fan Tray", DESCR: "Cisco ISR4330 Fan Assembly"
PID: ACS-4330-FANASSY , VID: , SN:

NAME: "module 0", DESCR: "Cisco ISR4331 Built-In NIM controller"
PID: ISR4331/K9 , VID: , SN:

NAME: "NIM subslot 0/1", DESCR: "NIM-2MFT-T1/E1 - T1/E1 Serial Module"
PID: NIM-2MFT-T1/E1 , VID: V02, SN: FOC19192STE

NAME: "NIM subslot 0/0", DESCR: "Front Panel 3 ports Gigabitethernet Module"
PID: ISR4331-3x1GE , VID: V01, SN: JAB092709EL

NAME: "module 1", DESCR: "Cisco ISR4331 Built-In SM controller"
PID: ISR4331/K9 , VID: , SN:

NAME: "module R0", DESCR: "Cisco ISR4331 Route Processor"
PID: ISR4331/K9 , VID: V03, SN: FDO210812QW

NAME: "module F0", DESCR: "Cisco ISR4331 Forwarding Processor"
PID: ISR4331/K9 , VID: , SN:

 

------------------------------------------------------------------------------
SH Running Version:

RT09-4331-01#sh ver
Cisco IOS XE Software, Version 03.16.04b.S - Extended Support Release
Cisco IOS Software, ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.5(3)S4b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Mon 17-Oct-16 20:23 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2016 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

RT09-4331-01 uptime is 22 minutes
Uptime for this control processor is 24 minutes
System returned to ROM by reload at 01:13:46 UTC Fri Apr 7 2017
System image file is "bootflash:/isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bi"
Last reload reason: PowerOn

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

 

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot 
--------------------------------------------------------------------------------
FoundationSuiteK9 None None None 
securityk9
appxk9

AdvUCSuiteK9 None None None 
uck9
cme-srst
cube


Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None None None
uck9 None None None
securityk9 None None None
ipbase ipbasek9 Permanent ipbasek9

cisco ISR4331/K9 (1RU) processor with 1648789K/6147K bytes of memory.
Processor board ID FLM2114W149
3 Gigabit Ethernet interfaces
2 Channelized T1/PRI ports
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3125247K bytes of flash memory at bootflash:.

Configuration register is 0x2102

RT09-4331-01#

 

Any thoughts?

 

Thanks,

Chris

4 Replies 4

chrihussey
VIP Alumni
VIP Alumni

You need to create a channel-group under the controller for the serial interface to appear.

For example:

!

!
controller T1 0/2/1
 framing esf
 linecode b8zs
 cablelength long 0db
 channel-group 0 timeslots 1-24

!

!

Hope this helps

That was it! Thanks!

Thanks a billion.

Hi,

Yes i agree you it required channel-group configuration.

Regards,
Deepak Kumar,
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