ISR4451 Nim problem

[Hacen.bani]

hello,

i have a router ISR 4451 i insered on it a NIM Modules 

the module is insereded and detected from the router but the lamp not green and under show inventory i don't see the min serial number also in show platform i see the status of this slot "rebooting"

anybody have a solution please 

thanks

[Leo Laohoo]

My recommendation is to contact Cisco TAC and get them confirm if you're hitting this bug or not. If it is this bug (or a different bug) then let TAC provide, in writting, the firmware version where the bug has been fixed.