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module problem on 6500 series

Zikosenpay
Level 1
Level 1

Hi,

we have two 6509 catalyst. we bought two new SFM-capable 16 port 1000mb GBIC/WS-X6516A-GBIC module. but our catalysts doesnt support them. we don't know the reason. we tried on another 6500 series catalyst they worked.

here are the outputs from our 6509:

Core-SW-1#sh module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1    0  1-subslot SPA Interface Processor-600  7600-SIP-600       JAE14090958

  2   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL1413DX2B

  3   16  CEF720 16 port 10GE                    WS-X6716-10GE      SAL1414EL2Q

  4    1  Application Control Engine Module      ACE20-MOD-K9       SAD1408036Z

  5    5  Supervisor Engine 720 10GE (Active)    VS-S720-10G        SAL1414ERDT

  6    5  Supervisor Engine 720 10GE (RPR-Warm)  VS-S720-10G        SAL1414ERE3

  7   16  CEF720 16 port 10GE                    WS-X6716-10GE      SAL1414ER93

  8   16  SFM-capable 16 port 1000mb GBIC        WS-X6516A-GBIC     SAL1326SVBS

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  68ef.bd43.20c0 to 68ef.bd43.20ff   1.3   Unknown      Unknown      PwrDown

  2  68ef.bd73.d3b0 to 68ef.bd73.d3df   3.4   12.2(18r)S1  12.2(33)SXI6 Ok

  3  c47d.4f8f.ffe0 to c47d.4f8f.ffef   1.1   12.2(18r)S1  12.2(33)SXI6 Ok

  4  0026.cb89.6b00 to 0026.cb89.6b07   2.6   8.7(0.22)ACE A2(1.6a)     Ok

  5  001e.4a7e.fb60 to 001e.4a7e.fb67   3.2   8.5(3)       12.2(33)SXI6 Ok

  6  0026.cb61.13e0 to 0026.cb61.13e7   3.2   8.5(3)       12.2(33)SXI6 Ok

  7  8843.e1d0.ab80 to 8843.e1d0.ab8f   1.1   12.2(18r)S1  12.2(33)SXI6 Ok

  8  0026.0b7d.aec8 to 0026.0b7d.aed7   4.7   Unknown      12.2(33)SXI6 PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  1  SIP Distributed Forwarding  7600-SIP-600-DC    JAE14090967  1.1    PwrDown

  2  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL1414EFNQ  1.6    Ok

  3  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL1414EL5J  1.6    Ok

  5  Policy Feature Card 3       VS-F6K-PFC3CXL     SAL1414EFCT  1.2    Ok

  5  MSFC3 Daughterboard         VS-F6K-MSFC3       SAL1414EW4T  2.1    Ok

  6  Policy Feature Card 3       VS-F6K-PFC3CXL     SAL1414EFEL  1.2    Ok

  7  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL1414EF3K  1.6    Ok

Mod  Online Diag Status

---- -------------------

  1  Not Applicable

  2  Pass

  3  Pass

  4  Pass

  5  Pass

  6  Pass

  7  Pass

  8  Not Applicable

the module is in slot 8

Core-SW-1#sh power

system power redundancy mode = redundant

system power total =     5771.64 Watts (137.42 Amps @ 42V)

system power used =      2523.36 Watts (60.08 Amps @ 42V)

system power available = 3248.28 Watts (77.34 Amps @ 42V)

                        Power-Capacity PS-Fan Output Oper

PS   Type               Watts   A @42V Status Status State

---- ------------------ ------- ------ ------ ------ -----

1    WS-CAC-6000W       5771.64 137.42 OK     OK     on

2    WS-CAC-6000W       5771.64 137.42 OK     OK     on

                        Pwr-Allocated  Oper

Fan  Type               Watts   A @42V State

---- ------------------ ------- ------ -----

1    WS-C6509-E-FAN      210.00  5.00  OK

                        Pwr-Requested  Pwr-Allocated  Admin Oper

Slot Card-Type          Watts   A @42V Watts   A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

1    7600-SIP-600        341.88  8.14     -     -     on    off (DFC mismatch)

2    WS-X6748-GE-TX      392.70  9.35   392.70  9.35  on    on

3    WS-X6716-10GE       487.20 11.60   487.20 11.60  on    on

4    ACE20-MOD-K9        219.66  5.23   219.66  5.23  on    on

5    VS-S720-10G         363.30  8.65   363.30  8.65  on    on

6    VS-S720-10G         363.30  8.65   363.30  8.65  on    on

7    WS-X6716-10GE       487.20 11.60   487.20 11.60  on    on

8    WS-X6516A-GBIC      152.04  3.62     -     -     on    off (not supported)

system auxiliary power mode = off

system auxiliary power redundancy operationally = non-redundant

system primary connector power limit =   10920.00 Watts (260.00 Amps @ 42V)

system auxiliary connector power limit = 10500.00 Watts (250.00 Amps @ 42V)

system primary power used =              2523.36 Watts (60.08 Amps @ 42V)

system auxiliary power used =            0 Watt

Core-SW-1#sh module switch 1 slot 8

Switch Number:     1   Role:   Virtual Switch Active

----------------------  -----------------------------

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  8   16  SFM-capable 16 port 1000mb GBIC        WS-X6516A-GBIC     SAL1326SVBS

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  8  0026.0b7d.aec8 to 0026.0b7d.aed7   4.7   Unknown      12.2(33)SXI6 PwrDown

Mod  Online Diag Status

---- -------------------

  8  Not Applicable

can anybody help us with this problem?

7 Replies 7

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi Zi,

Can you please tell me the superviser software version ????

If you are using  module WS-X6516A-GBIC, you will see that "The WS-X6516A-GBIC version of this module is not supported in software release 6.x. The WS-X6516A-GBIC version is supported in software release 7.5(1)."

In this case, for Supervisor Engine 1 to support module WS-X6516A-GBIC, the supervisor needs to be upgraded to at least CatOS version 7.5(1).

Regards

please rate if it helps.

Hi Sandeep,

here is usperviser version : 12.2(33)SXI6

IOS version:  s72033-advipservicesk9_wan-mz.122-33.SXI6.bin

System Bootstrap, Version 12.2(17r)SX6

                

HI Zo,

I think its the problem of software version.

WS-X6516A-GBIC

SUP 720 SUP 32 SUP 2

12.2(14)SX 12.2(18)SXF 12.2(17d)SXB

Please check this ..and solve it.

Regards

Please rate if it helps.

       

Hi,

but ve have   VS-S720-10G with  12.2(33)SXI6

i think this is newer version

can you explain in detail please ?

Hi Zi,

This documents will explain you everything:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/release/notes/hardware.html

WS-X6516A-GBIC 16-Port Gigabit Ethernet GBIC Switching Module


NoteNot supported in virtual switch mode.

Use with Release 12.2(33)SXH or later requires DFC ROMMON version 12.2(18r)S1 or later. To display the switching module ROMMON version, enter the remote command module module_slot_number show version | include ROM command. To upgrade the switching module ROMMON, see this document:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/rommon/OL_6010.html


Product ID

(append "=" for spares)

Product Description

Minimum
Software
Versions

WS-X6516A-GBIC

16-port Gigabit Ethernet GBIC

dCEF256 with a DFC

CEF256

1-MB per-port packet buffers

Supports egress multicast replication

QoS port architecture (Rx/Tx): 1p1q4t/1p2q2t

Number of ports: 16
Number of port groups: 2
Port ranges per port group: 1-8, 9-16

With Supervisor Engine 720-10GE

12.2(33)SXH

With Supervisor Engine 720

12.2(14)SX

With Supervisor Engine 32

12.2(18)SXF

Regards

Please rate if it helps.

Hi,

one more question. will this sw version affect our other modules? if you see from my first message we have installed another modules, will they work?

HI Zi,

If all other modules are fit for the superviser and superviser engine have the minimum software version ....then all will work.

It is alwayas better to check the isoftware version of the Sup. engine before inserting the module.

As per your output:

Slot Card-Type          Watts   A @42V Watts   A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

1    7600-SIP-600        341.88  8.14     -     -     on    off (DFC mismatch)

2    WS-X6748-GE-TX      392.70  9.35   392.70  9.35  on    on

3    WS-X6716-10GE       487.20 11.60   487.20 11.60  on    on

4    ACE20-MOD-K9        219.66  5.23   219.66  5.23  on    on

5    VS-S720-10G         363.30  8.65   363.30  8.65  on    on

6    VS-S720-10G         363.30  8.65   363.30  8.65  on    on

7    WS-X6716-10GE       487.20 11.60   487.20 11.60  on    on

8    WS-X6516A-GBIC      152.04  3.62     -     -     on    off (not supported)

just check the slot 1 and 8 ..and check the ios version on the engine.

Hope this helps.

Regards

Please rate if it helps.

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