need to help about EHWIC-D-8ESG-P

[adam_obayid]

hey

please i need to help , i try to install modul EHWIC-D-8ESG-P in router cisco 3925 but this card is not detected .

cordialy

[Georg Pauwen · Accepted solution]

Hello,

is your router a 3925E ? The 3925 (without the E) does not support your card. If you have a 3925E, you need IOS version 15.1(2)T IP Base as a minimum.

http://www.cisco.com/c/dam/en/us/products/collateral/routers/1900-series-integrated-services-routers-isr/aag_c07_563807.pdf

http://www.cisco.com/c/en/us/products/routers/3900-series-integrated-services-routers-isr/series-comparison.html

[adam_obayid]

please i need to help , i have the router 3925E , i have the problem in card not detected

EHWIC-D-8ESG-P

[Georg Pauwen]

Adam

are you running IOS 15.1(2)T IP Base at a minimum ?

[Leo Laohoo]

please i need to help , i have the router 3925E , i have the problem in card not detected

Console into the router and post the entire boot-up process.  We would like to see the error messages as they appear.

[adam_obayid]

my router is 3925E