07-19-2012 03:09 AM - edited 03-04-2019 05:01 PM
Hi All,
I am experiencing 1 4548 module fail issue with one of my customer place. unfortunately they are having only 1 4507R+E chassis and 1 4548 module. however i have replaced the module 4548 and getting the same error even after replacing ...!! but they are having redudant X45-SUP6L-E tried by removing each at one time with no luck. your timely help would be greatly appriciated....!! below are the some outputs which might help in commenting on ths same.
Its running with
########################
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-IPBASE-M), Versio
n 12.2(53)SG2, RELEASE SOFTWARE (fc1)
###########################
CORE-SW#show module
Chassis Type : WS-C4507R-E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
3 6 Sup 6L-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6L-E JAE16110COR
4 6 Sup 6L-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6L-E JAE16110CNY
7 48 10/100/1000BaseT (RJ45) WS-X4548-GB-RJ45 JAE160902N2
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
3 2894.0f29.f380 to 2894.0f29.f385 3.0 12.2(44r)SG1 12.2(53)SG2 Ok
4 2894.0f29.f386 to 2894.0f29.f38b 3.0 12.2(44r)SG1 12.2(53)SG2 Ok
7 f0f7.55e0.4c90 to f0f7.55e0.4cbf 2.6 Faulty
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
4 Standby Supervisor SSO Standby hot
CORE-SW#
CORE-SW#show diagnostic result module 7 detail
Current bootup diagnostic level: minimal
module 7: SerialNo : JAE160902N2
Overall Diagnostic Result for module 7 : MINOR ERROR
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
___________________________________________________________________________
1) linecard-online-diag ------------> F
Error code ------------------> 1 (DIAG_FAILURE)
Total run count -------------> 1
Last test testing type ------> n/a
Last test execution time ----> Jul 19 2012 06:36:12
First test failure time -----> Jul 19 2012 06:36:12
Last test failure time ------> Jul 19 2012 06:36:12
Last test pass time ---------> n/a
Total failure count ---------> 1
Consecutive failure count ---> 1
Slot Ports Card Type Diag Status Diag Details
---- ----- -------------------------------------- ---------------- ------------
7 48 10/100/1000BaseT (RJ45) Partial Failure Stub
Total Failure All ports
Partial Failure Port
Detailed Status
---------------
. = Pass U = Unknown
L = Loopback failure S = Stub failure
P = Port failure
E = SEEPROM failure G = GBIC integrity check failure
Ports 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
S S S S S S S S S S S S S S S S
Ports 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
S S S S S S S S S S S S S S S S
--More--
S S S S S S S S S S S S S S S S
___________________________________________________________________________
2) online-diag-tdr:
Port 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
----------------------------------------------------------------------------
U U U U U U U U U U U U U U U U U U U U U U U U
Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
----------------------------------------------------------------------------
U U U U U U U U U U U U U U U U U U U U U U U U
Error code ------------------> 3 (DIAG_SKIPPED)
Total run count -------------> 0
Last test testing type ------> n/a
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0
Detailed Status
---------------
___________________________________________________________________________
##################################################33
07-19-2012 04:36 AM
Hello Sanjay,
have you tried to put the linecard in a different slot?
you can use slot 1,2 or 5-7 in your chassis for classic linecards see table 2 in the link below
according to supervisor datasheet table 9 the linecard is supported
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps4324/data_sheet_c78-530856.html
Hope to help
Giuseppe
07-19-2012 04:39 AM
Hi,
Its a 7 slot chassis...!! I tried in all the slots of chassis...!! but with no luck....!!
Thanks...!!
07-19-2012 04:48 AM
Hello Sanjay,
I see you have already tried a different slot.
I would try with a different IOS image.
It is not likely that the second linecard is failed as the first one.
Hope to help
Giuseppe
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