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sanjay.j.iyengar
Beginner

New Module 4548 is not working(Fail) in 4507R+E Chassis even after replacing with new module..!!

Hi All,

I am experiencing 1 4548 module fail  issue with one of my customer place. unfortunately they are having only 1 4507R+E chassis and 1 4548 module.  however i have replaced the module 4548 and getting the same error even after replacing ...!! but they are having redudant X45-SUP6L-E tried by removing each at one time with no luck.   your timely help would be greatly appriciated....!! below are the some outputs which might help in commenting on ths same.

Its running with

########################

Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-IPBASE-M), Versio

n 12.2(53)SG2, RELEASE SOFTWARE (fc1)

###########################

CORE-SW#show module

Chassis Type : WS-C4507R-E

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.

---+-----+--------------------------------------+------------------+-----------

3     6  Sup 6L-E 10GE (X2), 1000BaseX (SFP)    WS-X45-SUP6L-E     JAE16110COR

4     6  Sup 6L-E 10GE (X2), 1000BaseX (SFP)    WS-X45-SUP6L-E     JAE16110CNY

7    48  10/100/1000BaseT (RJ45)                WS-X4548-GB-RJ45   JAE160902N2

M MAC addresses                    Hw  Fw           Sw               Status

--+--------------------------------+---+------------+----------------+---------

3 2894.0f29.f380 to 2894.0f29.f385 3.0 12.2(44r)SG1 12.2(53)SG2      Ok

4 2894.0f29.f386 to 2894.0f29.f38b 3.0 12.2(44r)SG1 12.2(53)SG2      Ok

7 f0f7.55e0.4c90 to f0f7.55e0.4cbf 2.6                               Faulty

Mod  Redundancy role     Operating mode      Redundancy status

----+-------------------+-------------------+----------------------------------

3   Active Supervisor   SSO                 Active

4   Standby Supervisor  SSO                 Standby hot

CORE-SW#

CORE-SW#show diagnostic result module 7 detail

Current bootup diagnostic level: minimal

module 7:   SerialNo : JAE160902N2

  Overall Diagnostic Result for module 7 : MINOR ERROR

  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

  ___________________________________________________________________________

    1) linecard-online-diag ------------> F

          Error code ------------------> 1 (DIAG_FAILURE)

          Total run count -------------> 1

          Last test testing type ------> n/a

          Last test execution time ----> Jul 19 2012 06:36:12

          First test failure time -----> Jul 19 2012 06:36:12

          Last test failure time ------> Jul 19 2012 06:36:12

          Last test pass time ---------> n/a

          Total failure count ---------> 1

          Consecutive failure count ---> 1

Slot Ports Card Type                              Diag Status      Diag Details

---- ----- -------------------------------------- ---------------- ------------

7    48   10/100/1000BaseT (RJ45)                Partial Failure  Stub

                                                  Total Failure    All ports

                                                  Partial Failure  Port

Detailed Status

---------------

. = Pass              U = Unknown

L = Loopback failure  S = Stub failure

P = Port failure

E = SEEPROM failure   G = GBIC integrity check failure

Ports 1   2   3   4   5   6   7   8   9   10  11  12  13  14  15  16

      S   S   S   S   S   S   S   S   S   S   S   S   S   S   S   S

Ports 17  18  19  20  21  22  23  24  25  26  27  28  29  30  31  32

      S   S   S   S   S   S   S   S   S   S   S   S   S   S   S   S

--More--

    S   S   S   S   S   S   S   S   S   S   S   S   S   S   S   S

  ___________________________________________________________________________

    2) online-diag-tdr:

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

   ----------------------------------------------------------------------------

         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

   ----------------------------------------------------------------------------

         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U

          Error code ------------------> 3 (DIAG_SKIPPED)

          Total run count -------------> 0

          Last test testing type ------> n/a

          Last test execution time ----> n/a

          First test failure time -----> n/a

          Last test failure time ------> n/a

Last test pass time ---------> n/a

          Total failure count ---------> 0

          Consecutive failure count ---> 0

Detailed Status

---------------

  ___________________________________________________________________________

##################################################33

3 REPLIES 3
Giuseppe Larosa
Hall of Fame Master

Hello Sanjay,

have you tried to put the linecard in a different slot?

you can use slot 1,2  or 5-7 in your chassis for classic linecards see table 2 in the link below

according to supervisor datasheet table 9 the linecard is supported

http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps4324/data_sheet_c78-530856.html

Hope to help

Giuseppe

Hi,

Its a 7 slot chassis...!! I tried in all the slots of chassis...!! but with no luck....!!

Thanks...!!

Hello Sanjay,

I see you have already tried a different slot.

I would try with a different IOS image.

It is not likely that the second linecard is failed as the first one.

Hope to help

Giuseppe