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No console port access

JohnnySmith
Level 1
Level 1

Hi,

 

I bought two refurbished 2911 routers for a home lab. When I boot them up, they both have solid green lights under "SYS" and "PS". I have a console to USB cable and use putty to access the routers. I plug the console cable into the router and the USB into my PC. The PC does not show any extra COM ports under device manager so I am not sure what port to use in Putty. All I see is COM3 and COM4 for "standard Serial over Bluetooth link". I just purchased the cable brand new yesterday. 

 

Is there a driver I need to install in order to get my PC to recognized the console cable? Or is there something wrong with the hardware on the routers?

 

Thanks!

16 Replies 16

get another cable and test it.

glad suggestion helped to save your time, and all working now.

BB

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How to Ask The Cisco Community for Help

rbaghumyan
Level 1
Level 1

Use the link below to download the driver.

FTDI USB Serial Port Driver | Driver Details | Dell US