PASSWORD RECOVERY ON Cisco ISR 4331 is DISABLED

[dissai]

DEAR COMMUNITY

• How can I reset my router password since I found recovery mode is disabled. 
  I am using console to access it. Break it failed with console to go to rommon mode 

[MHM Cisco World]

https://www.cisco.com/c/en/us/td/docs/routers/access/4400/feature/guide/isr4451nspr.html

Check this

MHM

[dissai]

Hi MHM

My problem. I don’t remember password.

when I tried to break it tell me PASSWORD RECOVERY IS DISABLED.

DI

[MHM Cisco World]

no service password-recovery <<- I think this feature is disable that why you can not do password recovery.

I will check how we can recover from this command first.

MHM

[dissai]

HI MHM

Thank you I will be waiting 

[Leo Laohoo]

Console into the router and post the entire boot-up process. 

What type of console cable are you using (USB-to-serial cable, USB Type A to USB micro)?

What type of console session are you using (example:  PuTTY)?

[dissai]

Hi Leo,

The console cable is a USB-to-serial cable, and in the console session, we
use putty.

[Leo Laohoo · Accepted solution]

Use a USB Type A to mini-USB console cable because the Ctrl+Break may not work.