09-17-2013 04:05 AM - edited 03-04-2019 09:03 PM
I know that this issue sounds a little awkward, but we are facing a strange problem in one of our vlan's.
Some port-security events are ocurring randomly in this pile (4 computers already faced this problem) and after a while having port-security messages some IP Phones of the same VLAN start to have problems.
We are using some Cisco 7965 as a switch to computers connected to them, and after getting these port-security messages the phone stops sending the access vlan ("blocks" computers communication) but still working on its vlan (voice vlan). The computer gets disconnected and only after rebooting the phone it reconnects and start to work again. The other computers without an IP phone in between are working fine.
I've already tried to put a computer in the same conditions (with a 7965 Phone in the middle) outside that switch pile (in my desk) but in the same VLAN and it shows same problem, all of them disconnect at same time., and if i change the vlan it stops.
This is the switch pile were it all started and were this VLAN is majorly configured:
######################
SWBRJGS047#sh ver
Cisco IOS Software, C3750 Software (C3750-IPBASEK9-M), Version 12.2(53)SE2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Wed 21-Apr-10 04:49 by prod_rel_team
Image text-base: 0x01000000, data-base: 0x02C00000
ROM: Bootstrap program is C3750 boot loader
BOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)
SWBRJGS047 uptime is 29 weeks, 3 hours, 42 minutes
System returned to ROM by power-on
System restarted at 04:04:41 BRA Tue Feb 26 2013
System image file is "flash:/c3750-ipbasek9-mz.122-53.SE2/c3750-ipbasek9-mz.122-53.SE2.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
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If you require further assistance please contact us by sending email to
cisco WS-C3750G-48TS (PowerPC405) processor (revision E0) with 131072K bytes of memory.
Processor board ID FOC1051Y6JD
Last reset from power-on
2 Virtual Ethernet interfaces
208 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:1A:A2:4C:D6:00
Motherboard assembly number : 73-10218-08
Power supply part number : 341-0107-01
Motherboard serial number : FOC10492Q7M
Power supply serial number : AZS1045091A
Model revision number : E0
Motherboard revision number : C0
Model number : WS-C3750G-48TS-S
System serial number : FOC1051Y6JD
Top Assembly Part Number : 800-26857-01
Top Assembly Revision Number : B0
Version ID : V03
CLEI Code Number : CNMWU00ARC
Hardware Board Revision Number : 0x09
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C3750G-48TS 12.2(53)SE2 C3750-IPBASEK9-M
2 52 WS-C3750G-48TS 12.2(53)SE2 C3750-IPBASEK9-M
3 52 WS-C3750G-48TS 12.2(53)SE2 C3750-IPBASEK9-M
4 52 WS-C3750G-48TS 12.2(53)SE2 C3750-IPBASEK9-M
Switch 02
---------
Switch Uptime : 29 weeks, 3 hours, 37 minutes
Base ethernet MAC Address : 00:1A:A2:47:28:80
Motherboard assembly number : 73-10218-08
Power supply part number : 341-0107-01
Motherboard serial number : FOC105141K7
Power supply serial number : AZS104508R7
Model revision number : E0
Motherboard revision number : C0
Model number : WS-C3750G-48TS-S
System serial number : FOC1051Y6GH
Top assembly part number : 800-26857-01
Top assembly revision number : B0
Version ID : V03
CLEI Code Number : CNMWU00ARC
Switch 03
---------
Switch Uptime : 29 weeks, 3 hours, 37 minutes
Base ethernet MAC Address : 00:1A:A2:24:26:80
Motherboard assembly number : 73-10218-08
Power supply part number : 341-0107-01
Motherboard serial number : FOC10511L64
Power supply serial number : FXD10170092
Model revision number : E0
Motherboard revision number : C0
Model number : WS-C3750G-48TS-S
System serial number : FOC1051Y59Y
Top assembly part number : 800-26857-01
Top assembly revision number : B0
Version ID : V03
CLEI Code Number : CNMWU00ARC
Switch 04
---------
Switch Uptime : 29 weeks, 3 hours, 37 minutes
Base ethernet MAC Address : 00:22:0D:A0:CB:00
Motherboard assembly number : 73-10218-08
Power supply part number : 341-0107-01
Motherboard serial number : FOC12255NU7
Power supply serial number : AZS121903M0
Model revision number : F0
Motherboard revision number : C0
Model number : WS-C3750G-48TS-S
System serial number : FOC1226Z19T
Top assembly part number : 800-26857-02
Top assembly revision number : A0
Version ID : V04
CLEI Code Number : COM7X10ARA
Configuration register is 0xF
######################
Below the configuration of the last faulty switchport:
interface GigabitEthernet3/0/39
switchport access vlan 122
switchport mode access
switchport voice vlan 199
switchport port-security maximum 5
switchport port-security
switchport port-security aging time 5
switchport port-security violation restrict
switchport port-security aging type inactivity
spanning-tree portfast
spanning-tree bpduguard enable
end
######################
The logs are like this (unforunately had some problems with the file i've saved the original logs and now the buffer is gone):
%PORT_SECURITY-2-PSECURE_VIOLATION: Security violation occurred, caused by MAC addr ess
A lot of port-secutity like this with dummy macs until it reaches its maximum (5), then the port gets disconnected and the port-security stops.
We sent a techinician there to check those computers and they all seem to be good, no antivirus logs or suspicious softwares.
Last time it happened after worktime with no one there... pretty strange.
#######################
Port security on that port:
SWBRJGS047#sh port-security interface gi3/0/39
Port Security : Enabled
Port Status : Secure-up
Violation Mode : Restrict
Aging Time : 5 mins
Aging Type : Inactivity
SecureStatic Address Aging : Disabled
Maximum MAC Addresses : 5
Total MAC Addresses : 0
Configured MAC Addresses : 0
Sticky MAC Addresses : 0
Last Source Address:Vlan : 782b.cbc0.514f:122
Security Violation Count : 0
Another strange thing is that if i do a SH PORT-SECURITY and check the counters of this interface i get
Gi3/0/39 5 0 0 Restrict
As if nothing happened.
Thanks in advance.
Daniel
09-18-2013 05:44 AM
Another interesting info is how many input and crc errors that port generated:
SWBRJGS047#sh int gi3/0/39
GigabitEthernet3/0/39 is up, line protocol is up (connected)
Hardware is Gigabit Ethernet, address is 001a.a224.26a7 (bia 001a.a224.26a7)
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 00:00:11, output hang never
Last clearing of "show interface" counters 1w0d
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 22000 bits/sec, 23 packets/sec
5038316 packets input, 13206895772 bytes, 0 no buffer
Received 531194 broadcasts (520189 multicasts)
150634 runts, 406410 giants, 0 throttles
7773196 input errors, 7285069 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 520189 multicast, 0 pause input
0 input packets with dribble condition detected
10983415 packets output, 6984224471 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out
09-18-2013 08:16 PM
Do these pcs also have wireless nics enabled?
Sent from Cisco Technical Support iPad App
04-16-2015 01:23 PM
Hi,
I apologize for bringing this old post back, but I wonder if you ever found a root cause.
I'm facing a very similar issue.
Thanks
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