cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
470
Views
0
Helpful
4
Replies

Problem with CISCO886G-K9 WWAN Connections Problems

roesch4alc
Level 1
Level 1

Hi all,

I am experiencing a very strange behaviour. We have a Cisco 886G, configured for simple internet access. See the sanitized config attached. The problem is, that from time to time the internet access is not possible any more, from internal to internet and also the remote access via ssh is not working any more. In that moment the WWAN LED goes from a steady state to a blinking state. With the tests, that I made I could see, that the connections lasts a long time, when I only ssh onto the router, then the connection stays up to 1 hour. But in that moment, I start using the internet from one of the internal clients, connected to one of the fastethernet ports, the Connection goes down. In the moment, I can´t say, what exactly happens, but for me it looks like, that in the moment there is traffic from the internal client, the connections drops.

Any ideas?

Found this guide: http://www.cisco.com/c/dam/en/us/products/collateral/interfaces-modules/high-speed-wan-interface-cards/prod_qas0900aecd806e0563.pdf

Some interesting statements:

q: "Activation is successful but I am experiencing data connectivity failures, interface flapping, reset, etc. What is wrong?"

a: "The service provider drops the connection if the traffic is not sourced from the IP address the provider assigned to the cellular interface; the command is source ip validation. To avoid this occurrence, ensure that the LAN traffic going over the cellular interface is restricted by using access lists, Network Address Translation (NAT), or generic routing encapsulation (GRE). "

Could it be related?

How can I debug that problem?

Regards

4 Replies 4

roesch4alc
Level 1
Level 1

I now tried to get some possible errors. I activated some persistent debuggings:

logging buffered 1024000 debug
logging persistent immediate size 1024000
debug condi interface dia2
debug dialer
debug chat
debug ppp nego
debug ppp error

What I can´t do is, to enable this "enable service internal"... Maybe doesn´t work on this router?!

Again, I tried to get an interruption, I started downloads, websurfing etc. but this time, no problem! It was absolutely stable! So it seems not to be triggered only by traffic means....

The IOS Image is: c880data-universalk9-mz.151-2.T1.bin

On the dialer interface try configuring mtu and check if this helps.

interface Dialer2
ip mtu 1452

Thanks, I will try that, but if the WWAN light is down, this probably hasn´t to do anything with the mtu?!

Now, since over 2 hours, no problems, the system is stable. Another question regarding my config, because we are wondering, why the connection doesn´t come back again.

With the config given, will the router automatically dialin again, after the WWAN connection went down and is then up again? My question is because after a restart, the problem is always solved until the next interruption happens...

Normally, this should be done by the dialer idle-timeout 0 command, right?

Hi!

Another question... For automatic dialin, do i need the IP SLA Command or is it not necessary?

Regards

Sebastian