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ROM by error - a Software forced crash

safe
Level 1
Level 1

Dear all,

Is any one know why this error occurs in cisco routers.Routers Series are 7206 & 3620 ,3640.

Regards

SAM

1 Reply 1

johansens
Level 4
Level 4

This occurs mostly due to bugs in the IOS software, but could have it's root in a hardware-failure as well.

See this link from TAC about troubleshooting Router crashes:

http://www.ciscotaccc.com/core/showcase?case=K66469183

They refer to another link about troubleshooting as well:

http://www.cisco.com/en/US/products/hw/iad/ps397/products_tech_note09186a00800b4447.shtml

But anyways, with the info you have supplied, it's impossible to say what was the cause. I suggest you contact your support-organization (where you have your technical support-agreement for the equipment) to get a resolve for this problem.

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