Router / Riverbed Connection Issues

[Kaushik Ray]

Hello

I have a strange issue I have encountered.

I have a ISP connection going via Cisco Router to a remote network; it has a Riverbed in line both on local as well as the remote site. The issue I am facing is that the ISP connection is allowing Apple Device i.e., Apple IPhones and Apple IPads to connect to the internet when the Riverbed optimization is on but not to Android devices and Laptops. As soon as the Riverbed Optimization is turned off, all the devices in the remote network start working without any issues although without the Riverbed optimization. Anbody has seen this issue before or could point to where to start to tackle the issue. Have changed the Cisco switch ports to set as full duplex and speed 100 and also on the Riverbed ports.

Any advice on this will be most welcome.

Thanks in advance.

Regards

Kaushik

[John Blakley]

Kaushik,

The Riverbed is to blame if you can turn optimization off and it work. I have several of these units in the field and sometimes they can cause weird issues that require either rules to be created to allow traffic to go through unoptimized. If, by chance, you are assigning your mobile devices a special subnet, you can create a rule to bypass based off of that source address, otherwise your best bet would be to contact Riverbed support.

HTH,

John

[Leo Laohoo]

Duplicate posts.