Starting configuration on cisco 7604

[cruzsorianojuan]

Hello everyone,

First of all, to thank if you are reading this.

We are having a problem with a Cisco 7604 Core. A few days ago, we had a power outage in the Cisco 7604, and since that day we fail to turn on the router.

When the router starts loading the configuration generates a crashinfo just after enable Switch Fabric. Obviously after making the crash, all status lights are red RSP indicating a hardware failure.

We do not know if it is a failure of the chassis or the main module. Maybe someone of you know that this is the problem, would be very grateful.

Best regards!

Our router has the following components:

•          Chassis Cisco 7604

•          RSP720-3C-GE – RSP720 with integrated switch fabric/3C-GE

•          WS-X6704-10GE – 4 PORT 10 GIGABIT ETHERNET

•          WS-X674-SFP – 24 PORT GIGABIT ETHERNET - SFP

•          WS-X6748-GE-TX – 48 PORT 10/100/1000 RJ-45

******************************* This is an excerpt from the beginning of the Core ******************************

.................

*Jan 27 12:44:03.107: RP: Currently running ROMMON from S (Gold) region

*Jan 27 12:44:14.859: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for typ

e vlan

*Jan 27 12:44:43.643: %SYS-5-RESTART: System restarted --

Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-IPSERVICESK9-M),

Version 12.2(33)SRE1, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Mon 29-Mar-10 22:38 by prod_rel_team

*Jan 27 12:44:33.887: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 t

o ensure console debugging output.

Firmware compiled 26-Jan-10 14:52 by integ Build [100]

*Jan 27 12:44:14.163: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for

type vlan

*Jan 27 12:44:14.371: SP: SP: Currently running ROMMON from S (Gold) region

*Jan 27 12:44:16.135: %C7600_PLATFORM-SP-4-CONFREG_BREAK_ENABLED: The default fa

ctory setting for config register is 0x2102.It is advisable to retain 1 in 0x210

2 as it prevents returning to ROMMON when break is issued.

*Jan 27 12:44:43.743: %SYS-SP-5-RESTART: System restarted --

Cisco IOS Software, c7600rsp72043_sp Software (c7600rsp72043_sp-IPSERVICESK9-M),

Version 12.2(33)SRE1, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Mon 29-Mar-10 22:56 by prod_rel_team

*Jan 27 12:44:45.727: %OIR-SP-6-INSPS: Power supply inserted in slot 1

*Jan 27 12:44:45.727: %C7600_PWR-SP-4-PSOK: power supply 1 turned on.

*Jan 27 12:44:49.887: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for th

e fabric in slot 1.

*Jan 27 12:44:49.971: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Modul

e in slot 1 became active.

**************************** HERE IS WHERE IT FAILS AGAIN AND AGAIN *******************************************************

%Software-forced reload

12:44:53 UTC Thu Jan 27 2000: Unexpected exception to CPU: vector 1500, PC = 0x

AE94130 , LR = 0xAE940F4

-Traceback= 0xAE94130 0xAE940F4 0xAF27184 0xAE85F2C 0xAF41170 0xAF41170 0xAE85FE

8 0x98E6168

CPU Register Context:

MSR = 0x00029200  CR  = 0x20000022  CTR = 0x0B0A6B04  XER   = 0x00000000

R0  = 0x0AE940F4  R1  = 0x15019AC8  R2  = 0xFFFCFFFC  R3    = 0x14E393BC

R4  = 0x3C070582  R5  = 0xDC00003C  R6  = 0x3C070582  R7    = 0x00000001

R8  = 0x00029200  R9  = 0x00000000  R10 = 0x1471123C  R11   = 0xFFB40000

R12 = 0x00000C0D  R13 = 0x04044000  R14 = 0x0EFF1F40  R15   = 0x0EFF202C

R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000000

R20 = 0x00000001  R21 = 0x0F015758  R22 = 0x0D470000  R23   = 0x0F0158B0

R24 = 0x0F015600  R25 = 0x0D470000  R26 = 0x0000FFFF  R27   = 0xFFB40000

R28 = 0x00000005  R29 = 0x0C2E8340  R30 = 0x00021200  R31   = 0x00000000

Writing crashinfo to bootdisk:crashinfo_20000127-124453-UTC

1075 Unused bytes of context save space

*** System received a Software forced crash ***

signal= 0x17, code= 0x1500, context= 0xe5b73c8

PC = 0xae94130, Vector = 0x1500, SP = 0x15019ac8

e

*Jan 27 12:44:54.659: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure consol

e debugging output.

*Jan 27 12:44:54.659: %OIR-SP-6-CONSOLE: Changing console ownership to switch pr

ocessor

*** System received a Software forced crash ***

signal= 0x17, code= 0x1500, context= 0xd247660

PC = 0x835948c, Vector = 0x1500, SP = 0x142dfef0

rommon 4 >