cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2448
Views
0
Helpful
1
Replies

System returned to ROM by error - a system error, PC 0x41E84BA8

teodoro.dutary
Level 1
Level 1

Hi, I have a router that rebbot itself.  Can anyone know how to resolve this problem?

 

 This is the output message:

Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 20-Mar-12 18:13 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T11, RELEASE SOFTWA

CAMBRA-LA-LUKE uptime is 31 minutes

System returned to ROM by error - a System Error, PC 0x41E84BA8 at 16:33:16 PA Tue Nov 11 2014

System image file is "flash:c2800nm-adventerprisek9-mz.151-4.M4.bin" Last reload type: Normal Reload

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to export@cisco.com.

Cisco 2811 (revision 1.0) with 509952K/14336K bytes of memory. Processor board ID FTX1431AJTX
11 FastEthernet interfaces

1 Reply 1

ghostinthenet
Level 7
Level 7

It's possible that you've got a problem in your IOS release. I would upgrade to 15.1.4M9 and see if the problem goes away. If that doesn't do it, I would open a case with TAC and submit the latest crashinfo file to see if they can figure out what the problem might be. When you start getting into obscure system errors causing a reload, troubleshooting becomes much more difficult.