Unable to access switches or routers.

[jroyal]

I am New Network Administrator and the previous Network Engineer set an Access Password for the Switches and Routers.  I do not have them but need to login to the hardware to obtain information.  Is there a way short of resetting the switches and routers to obtain access?

Thanks for any help you can prove!

~ Jerry

[Jon Marshall]

Jerry

You can reset the password but it will mean rebooting the device so you will need some down time  

Different devices have different procedures although they are all similar. 

Do a search with your favourite search engine and type in the model together with password recovery and you can go from there. 

Jon

[jroyal]

John...Thanks so much for the information!

~ Jerry

[Jon Marshall]

No problem, glad to help.

Should also have said if you get any problems or it is still unclear by all means come back with any other queries. 

Jon