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Unable to take webconsole or ASDM in ASA model 5550

Pear11
Level 1
Level 1

I am using ASA model 5550 (IOS upgraded from 7.2.4 -> 9.1.7,

As per cisco we upgraded [8.2(x) and earlier → 8.4(6)  →  9.1(7.4)]. 

ASDM upgraded from ( 5.2.4 -> 7.9.1). Both ASA & ASDM upgraded in march 2018. Tried with various versions of java (7,6 and 8) and different browsers (chrome and mozilla). But unable to take webconsole/ASDM, CLI is working fine. 

 

Please provide your thoughts to resolve the issue.

1 Reply 1

Pear11
Level 1
Level 1

I suspect compatibility mismatch, please refer below link, ASA 9.1.7 is not compatible with ASDM 7.9.1 but the model is not present in the table.

https://www.cisco.com/c/en/us/td/docs/security/asa/upgrade/asa-upgrade/planning.html#id_58680.

 

At the same time, i can see ASA 9.1.7 also suitable for ASDM 7.9.1,

https://software.cisco.com/download/home/280563817/type/280775064/release/7.9.2.152

 

Kindly clarify

 

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