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Voice Router Problems

Wil78
Level 1
Level 1

‎02-01-2023 05:59 AM

I do not know if it is the group of acuado however download here to see if they can give me a hand.
We have a router C3900-SPE200/K9 to rout the calls to CUMC, for a few days we are observing that the e1 are in UP state but the lllamadas does not enter, talking with the provider of the frames e1 indicates that it does not have prroblemas.
proceeded to restart the device and began to immigrate the calls, I observe the log and find the following;

000166: *Jan 31 14:29:03: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <203> is Up
000167: Jan 31 15:39:58: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:5, changed state to up
000168: Jan 31 16:04:53: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.6 on callID 847 GUID=6FBFFD40A0AF11ED836E8895DB437A29
000169: Jan 31 16:07:09: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 864 GUID=BBC7BAF3A0AF11ED83848895DB437A29
000170: Jan 31 16:07:50: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 873 GUID=D44CE633A0AF11ED83928895DB437A29
000171: Jan 31 16:12:44: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 917 GUID=836B9AF8A0B011ED83CC8895DB437A29
000172: Jan 31 16:16:15: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 943 GUID=014815A7A0B111ED83F18895DB437A29
000173: Jan 31 16:19:03: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 968 GUID=6525C37CA0B111ED84118895DB437A29
000174: Jan 31 16:19:04: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 969 GUID=65815AF9A0B111ED84158895DB437A29
000175: Jan 31 16:23:12: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1002 GUID=F978D6ADA0B111ED843B8895DB437A29
000176: Jan 31 16:23:55: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1011 GUID=136417FAA0B211ED84498895DB437A29
000177: Jan 31 16:24:14: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1012 GUID=1E79881FA0B211ED844F8895DB437A29
000178: Jan 31 16:24:42: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1018 GUID=2EEB7787A0B211ED845A8895DB437A29
000179: Jan 31 16:25:39: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1026 GUID=514367D3A0B211ED84678895DB437A29
000180: Jan 31 16:25:55: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1031 GUID=5B02A748A0B211ED84718895DB437A29
000181: Jan 31 16:31:53: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1079 GUID=304283B4A0B311ED84AB8895DB437A29
000182: Jan 31 16:33:10: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1090 GUID=5DCEC2F3A0B311ED84BB8895DB437A29
000183: Jan 31 16:33:29: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1092 GUID=696ACEEEA0B311ED84C28895DB437A29
000184: Jan 31 16:43:06: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1171 GUID=C0FC4042A0B411ED851B8895DB437A29
000185: Jan 31 16:44:08: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1181 GUID=E5F37C18A0B411ED852A8895DB437A29
000186: Jan 31 16:44:29: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1184 GUID=F29A0D6DA0B411ED85328895DB437A29
000187: Jan 31 16:48:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1216 GUID=7D21A9A3A0B511ED85578895DB437A29
000188: Jan 31 16:52:01: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1246
000189: Jan 31 16:52:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1255 GUID=15EBF4D5A0B611ED858E8895DB437A29
000190: Jan 31 16:53:42: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1264 GUID=3C1A4196A0B611ED859C8895DB437A29
000191: Jan 31 17:51:41: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:30, changed state to up
000192: Jan 31 17:54:01: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:0, changed state to up
000193: Jan 31 18:47:02: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:6, changed state to up
000194: Jan 31 18:57:32: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:7, changed state to up
000195: Jan 31 19:02:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2322 GUID=354CAB58A0C811ED8A038895DB437A29
000196: Jan 31 19:03:05: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2329 GUID=4F5F9994A0C811ED8A0F8895DB437A29
000197: Jan 31 19:05:08: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2347 GUID=98E69682A0C811ED8A2B8895DB437A29
000198: Jan 31 19:10:17: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2389 GUID=51180C4DA0C911ED8A5F8895DB437A29
000199: Jan 31 19:13:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:8, changed state to up
000200: Jan 31 19:13:23: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2416 GUID=BFA7AA20A0C911ED8A828895DB437A29
000201: Jan 31 19:19:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2465 GUID=955E94FFA0CA11ED8AB88895DB437A29
000202: Jan 31 19:33:28: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2578 GUID=8DBAEFFEA0CC11ED8B2E8895DB437A29
000203: Jan 31 19:37:03: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2610 GUID=0DFC17BBA0CD11ED8B538895DB437A29
000204: Jan 31 19:37:23: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:1, changed state to up
000205: Jan 31 19:41:33: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:9, changed state to up
000206: Jan 31 19:44:59: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2680 GUID=2A28D7D9A0CE11ED8BB48895DB437A29
000207: Jan 31 19:57:23: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:10, changed state to up
000208: Jan 31 20:12:50: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2912 GUID=0DD0C5ACA0D211ED8CB68895DB437A29
000209: Jan 31 20:17:33: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2950 GUID=B65C3EE5A0D211ED8CEB8895DB437A29
000210: Jan 31 20:19:57: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2972 GUID=0C63506CA0D311ED8D068895DB437A29
000211: Jan 31 20:21:22: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2981 GUID=3EEB4359A0D311ED8D168895DB437A29
000212: Jan 31 20:23:17: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2999 GUID=83785F47A0D311ED8D308895DB437A29
000213: Jan 31 20:25:59: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3026 GUID=E42AF62DA0D311ED8D548895DB437A29
000214: Jan 31 20:35:14: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3103 GUID=2F264D8FA0D511ED8DB48895DB437A29
000215: Jan 31 20:57:42: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3283 GUID=52A636A3A0D811ED8E718895DB437A29
000216: Jan 31 21:38:05: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:11, changed state to up
000217: Feb 1 00:01:52: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Busied out
000218: Feb 1 00:02:23: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Up
000219: Feb 1 00:37:56: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <203> is Busied out
000220: Feb 1 00:38:28: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <203> is Up
000221: Feb 1 01:21:34: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Busied out
000222: Feb 1 01:22:05: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Up
000223: Feb 1 01:46:10: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Busied out
000224: Feb 1 01:46:42: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Up
000225: Feb 1 11:06:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10084 GUID=EA74611FA14E11EDA9288895DB437A29
000226: Feb 1 11:07:51: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10097 GUID=161434F2A14F11EDA93A8895DB437A29
000227: Feb 1 11:16:19: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10163 GUID=453FDBEFA15011EDA9818895DB437A29
000228: Feb 1 11:27:13: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10253 GUID=CB0652E0A15111EDA9E58895DB437A29

Please the subject expert can help me, thank you very much!

 

 

0 Helpful
4 Replies 4

Wil78
Level 1
Level 1

‎02-02-2023 01:38 AM

446 / 5,000
 

Resultados de traducción

Traducción

 
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I don't know if it's the right group, however I'll leave it here to see if you can give me a hand. We have a C3900-SPE200/K9 router to route the calls to CUMC, for a few days we are observing that the e1 is in the UP state but the calls do not come in, talking to the provider of the e1 frames indicates that they have no problems.
 

proceeded to restart the device and began to immigrate the calls, I observe the log and find the following;

000166: *Jan 31 14:29:03: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <203> is Up
000167: Jan 31 15:39:58: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:5, changed state to up
000168: Jan 31 16:04:53: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.6 on callID 847 GUID=6FBFFD40A0AF11ED836E8895DB437A29
000169: Jan 31 16:07:09: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 864 GUID=BBC7BAF3A0AF11ED83848895DB437A29
000170: Jan 31 16:07:50: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 873 GUID=D44CE633A0AF11ED83928895DB437A29
000171: Jan 31 16:12:44: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 917 GUID=836B9AF8A0B011ED83CC8895DB437A29
000172: Jan 31 16:16:15: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 943 GUID=014815A7A0B111ED83F18895DB437A29
000173: Jan 31 16:19:03: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 968 GUID=6525C37CA0B111ED84118895DB437A29
000174: Jan 31 16:19:04: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 969 GUID=65815AF9A0B111ED84158895DB437A29
000175: Jan 31 16:23:12: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1002 GUID=F978D6ADA0B111ED843B8895DB437A29
000176: Jan 31 16:23:55: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1011 GUID=136417FAA0B211ED84498895DB437A29
000177: Jan 31 16:24:14: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1012 GUID=1E79881FA0B211ED844F8895DB437A29
000178: Jan 31 16:24:42: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1018 GUID=2EEB7787A0B211ED845A8895DB437A29
000179: Jan 31 16:25:39: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1026 GUID=514367D3A0B211ED84678895DB437A29
000180: Jan 31 16:25:55: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1031 GUID=5B02A748A0B211ED84718895DB437A29
000181: Jan 31 16:31:53: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1079 GUID=304283B4A0B311ED84AB8895DB437A29
000182: Jan 31 16:33:10: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1090 GUID=5DCEC2F3A0B311ED84BB8895DB437A29
000183: Jan 31 16:33:29: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1092 GUID=696ACEEEA0B311ED84C28895DB437A29
000184: Jan 31 16:43:06: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1171 GUID=C0FC4042A0B411ED851B8895DB437A29
000185: Jan 31 16:44:08: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1181 GUID=E5F37C18A0B411ED852A8895DB437A29
000186: Jan 31 16:44:29: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1184 GUID=F29A0D6DA0B411ED85328895DB437A29
000187: Jan 31 16:48:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1216 GUID=7D21A9A3A0B511ED85578895DB437A29
000188: Jan 31 16:52:01: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1246
000189: Jan 31 16:52:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1255 GUID=15EBF4D5A0B611ED858E8895DB437A29
000190: Jan 31 16:53:42: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1264 GUID=3C1A4196A0B611ED859C8895DB437A29
000191: Jan 31 17:51:41: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:30, changed state to up
000192: Jan 31 17:54:01: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:0, changed state to up
000193: Jan 31 18:47:02: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:6, changed state to up
000194: Jan 31 18:57:32: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:7, changed state to up
000195: Jan 31 19:02:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2322 GUID=354CAB58A0C811ED8A038895DB437A29
000196: Jan 31 19:03:05: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2329 GUID=4F5F9994A0C811ED8A0F8895DB437A29
000197: Jan 31 19:05:08: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2347 GUID=98E69682A0C811ED8A2B8895DB437A29
000198: Jan 31 19:10:17: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2389 GUID=51180C4DA0C911ED8A5F8895DB437A29
000199: Jan 31 19:13:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:8, changed state to up
000200: Jan 31 19:13:23: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2416 GUID=BFA7AA20A0C911ED8A828895DB437A29
000201: Jan 31 19:19:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2465 GUID=955E94FFA0CA11ED8AB88895DB437A29
000202: Jan 31 19:33:28: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2578 GUID=8DBAEFFEA0CC11ED8B2E8895DB437A29
000203: Jan 31 19:37:03: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2610 GUID=0DFC17BBA0CD11ED8B538895DB437A29
000204: Jan 31 19:37:23: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:1, changed state to up
000205: Jan 31 19:41:33: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:9, changed state to up
000206: Jan 31 19:44:59: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2680 GUID=2A28D7D9A0CE11ED8BB48895DB437A29
000207: Jan 31 19:57:23: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:10, changed state to up
000208: Jan 31 20:12:50: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2912 GUID=0DD0C5ACA0D211ED8CB68895DB437A29
000209: Jan 31 20:17:33: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2950 GUID=B65C3EE5A0D211ED8CEB8895DB437A29
000210: Jan 31 20:19:57: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2972 GUID=0C63506CA0D311ED8D068895DB437A29
000211: Jan 31 20:21:22: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2981 GUID=3EEB4359A0D311ED8D168895DB437A29
000212: Jan 31 20:23:17: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2999 GUID=83785F47A0D311ED8D308895DB437A29
000213: Jan 31 20:25:59: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3026 GUID=E42AF62DA0D311ED8D548895DB437A29
000214: Jan 31 20:35:14: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3103 GUID=2F264D8FA0D511ED8DB48895DB437A29
000215: Jan 31 20:57:42: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3283 GUID=52A636A3A0D811ED8E718895DB437A29
000216: Jan 31 21:38:05: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:11, changed state to up
000217: Feb 1 00:01:52: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Busied out
000218: Feb 1 00:02:23: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Up
000219: Feb 1 00:37:56: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <203> is Busied out
000220: Feb 1 00:38:28: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <203> is Up
000221: Feb 1 01:21:34: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Busied out
000222: Feb 1 01:22:05: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Up
000223: Feb 1 01:46:10: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Busied out
000224: Feb 1 01:46:42: %SIP-5-DIALPEER_STATUS: VoIP dial-Peer <201> is Up
000225: Feb 1 11:06:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10084 GUID=EA74611FA14E11EDA9288895DB437A29
000226: Feb 1 11:07:51: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10097 GUID=161434F2A14F11EDA93A8895DB437A29
000227: Feb 1 11:16:19: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10163 GUID=453FDBEFA15011EDA9818895DB437A29
000228: Feb 1 11:27:13: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 10253 GUID=CB0652E0A15111EDA9E58895DB437A29

Please the subject expert can help me, thank you very much!

0 Helpful

Georg Pauwen
VIP
VIP
In response to Wil78

‎02-02-2023 02:01 AM

Hello,

'for a few days'...does that mean the same configuration worked before ?

Can you post the output of:

show voice iec description 1.1.179.11.28.1

?

0 Helpful

Wil78
Level 1
Level 1
In response to Georg Pauwen

‎02-02-2023 03:19 AM

thank you Georg

Yes, we have not made any changes to the devices and this error started last weekend. You have to restart the route for the service to start working.

ar-rfsi-vip3#show voice iec description 1.1.179.11.28.1
IEC Version: 1
Entity: 1 (Gateway)
Category: 179 (External communication Error)
Subsystem: 11 (C SCRIPTS)
Error: 28 (Digit collect failed)
Diagnostic Code: 1

ar-rfsi-vip3#

 

 

0 Helpful

Wil78
Level 1
Level 1

‎02-06-2023 08:59 AM

we continue with this inconvenience

000167: Feb 6 14:07:12: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1593 GUID=F894A529A55511ED864386A862CED518
000168: Feb 6 14:08:08: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1601 GUID=19CA4E00A55611ED865086A862CED518
000169: Feb 6 14:11:09: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1625 GUID=85A85434A55611ED866D86A862CED518
000170: Feb 6 14:17:16: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1675 GUID=60317006A55711ED86A486A862CED518
000171: Feb 6 14:23:16: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1725 GUID=37205C02A55811ED86EA86A862CED518
000172: Feb 6 14:31:13: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1790 GUID=52FB541EA55911ED873086A862CED518
000173: Feb 6 14:37:50: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1846 GUID=3FC1C9C8A55A11ED876D86A862CED518
000174: Feb 6 14:45:39: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1908 GUID=573D56F4A55B11ED87BF86A862CED518
000175: Feb 6 14:54:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1984 GUID=98C1CE9EA55C11ED881B86A862CED518
000176: Feb 6 14:59:37: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2025 GUID=4AC95BA8A55D11ED884986A862CED518
000177: Feb 6 15:00:20: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2032 GUID=64AF1DC3A55D11ED885586A862CED518
000178: Feb 6 15:01:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2043 GUID=932974C7A55D11ED886586A862CED518
000179: Feb 6 15:02:06: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2050 GUID=A3A572F9A55D11ED887186A862CED518
000180: Feb 6 15:28:22: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2263 GUID=4F34CB35A56111ED896986A862CED518
000181: Feb 6 15:29:24: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2272 GUID=740282E4A56111ED897786A862CED518
000182: Feb 6 15:47:10: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:6, changed state to up
000183: Feb 6 16:51:32: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:7, changed state to up
000184: Feb 6 16:53:20: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2946 GUID=2D85C551A56D11ED8C3086A862CED518
000185: Feb 6 16:57:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2982 GUID=C733CD34A56D11ED8C5D86A862CED518
000186: Feb 6 17:05:30: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3046 GUID=E0C14CBEA56E11ED8CA286A862CED518
000187: Feb 6 17:08:03: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3068 GUID=3BCB6CFEA56F11ED8CBD86A862CED518
000188: Feb 6 17:25:04: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3206 GUID=9C832683A57111ED8D5886A862CED518
000189: Feb 6 17:36:43: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:10, changed state to up
000190: Feb 6 17:38:40: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3318 GUID=83145D35A57311ED8DD586A862CED518
000191: Feb 6 17:43:43: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:11, changed state to up
000192: Feb 6 17:53:05: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3439 GUID=86BF49F9A57511ED8E6186A862CED518
000193: Feb 6 17:56:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3467 GUID=FB761738A57511ED8E8C86A862CED518

0 Helpful
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