wrong fs type error received while upgrading IOS-XE on ISR4431

[atsukane]

Hi all,

I'm re-using  a ISR4431 that was in stock for some testing, and noticed it's got rather old IOS-XE image, so started upgrade process following the steps here which had worked many time in the past.

Cisco ISR & ASR 1k Routers: IOS-XE/Firmware Upgrade (Install Mode) - Cisco Community

The rommon has already been upgraded to 16.12(2r) successfully.

Current running version is 03.16.09.S, and am trying to upgrade to 17.9.4a.

However on this occasion, I'm getting the below error after issuing the request platform  command. 

request platform software package expand file bootflash:isr4400-universalk9.17.09.04a.SPA.bin force verbose

Verifying parameters
... parameters verified
Validating package type
mount: wrong fs type, bad option, bad superblock on /dev/loop0,
or too many mounted file systems
(could this be the IDE device where you in fact use
ide-scsi so that sr0 or sda or so is needed?)

Any idea how to get around this?

Many thanks in advance.

[marce1000]

  - Check integrity for isr4400-universalk9.17.09.04a.SPA.bin  ; verify md5sum (checksum) 

   M.

[balaji.bandi]

try clean up  - request platform software package clean  and check you have enough space before installing.

[atsukane]

verified that MD5 checksum checks out.

Clean get the following error:

Cleaning sw/isos
Scanning boot directory for packages ... done.
Preparing packages list to delete ...
mkdir: cannot create directory `.CLEANUP_IN_PROGRESS': Read-only file system
FAILED: Failed to create directory .CLEANUP_IN_PROGRESS

[marce1000]

       - Try :   fsck bootflash:

  M.

[balaji.bandi]

post below output complete :

show version

dir bootflash:

[atsukane]

that completed with no errors. clean and expand still fail though. 

bootflash: clean, 149/885280 files, 462933/1770495 blocks (check after next mount)
fsck completed with no errors

fsck of bootflash: complete

[Leo Laohoo]

---

@atsukane wrote:
mount: wrong fs type, bad option, bad superblock on /dev/loop0, or too many mounted file systems

---

Try this: 

conf t
 service internal
end
wr
clear install state

The router will reboot.  After the reboot, turn it back off to normalize. 

conf t
 NO service internal
end
wr

And try the upgrade again.

And if does not work, I have another trick to pull.

[Giuseppe Larosa]

Hello @Leo Laohoo ,

How OP

>>

ount: wrong fs type, bad option, bad superblock on /dev/loop0,
or too many mounted file systems
(could this be the IDE device where you in fact use
ide-scsi so that sr0 or sda or so is needed?)

becomes

conf t
 service internal
end
wr
clear install state

forgive me for this stupid question .....:)

best regards

[Leo Laohoo]

Some kind of process has "locked up" the write to the flash.  That is how I am seeing the error.  

"clear install state" will forcibly unhook them and reboot the router.  

[atsukane]

Thanks @Leo Laohoo  ill try this next week and report back. 

[atsukane]

Good morning.

It would appear that "clear install state" isn't available on this version (03.16.09.S) of ISR unfortunately

router#clear install state
^
% Invalid input detected at '^' marker.

router#clear in?
interface

router#

[Leo Laohoo]

The command "clear install state" is invalid if the configuration "service internal" is not used.  

conf t
 service internal
end
wr
clear install state

The router will reboot.  After the reboot, turn it back off to normalize. 

conf t
 NO service internal
end
wr

[atsukane]

Hi @Leo Laohoo  I did issue "service internal" before issuing "clear install". 

router#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
router(config)# service internal
router(config)#end
router#wr
Building configuration...

[OK]
router#clear install state
                    ^
% Invalid input detected at '^' marker.

router#cle
router#clear in?
interface  

router#clear in

[Leo Laohoo · Accepted solution]

Try and boot the firmware in Bundle Mode.