one node of vmanage cluster doesn't load after reloading

dijix1990 · ‎08-24-2024

After reloading from GUI one node of my vManage cluster cann't start service: NMS coordination server

NMS coordination server
Enabled: true
Status: running PID:15106 for nulls

NMS service proxy
        Enabled: true
        Status: running PID:20685 for 300s
NMS service proxy rate limit
        Enabled: true
        Status: running PID:25145 for 300s
NMS application server
        Enabled: true
        Status: running PID:24542 for 290s
NMS configuration database
        Enabled: true
        Status: running PID:23761 for 293s
NMS coordination server
        Enabled: true
        Status: running PID:15106 for nulls
NMS messaging server
        Enabled: true
        Status: running PID:25128 for 303s
NMS statistics database
        Enabled: true
        Status: running PID:22880 for 299s
NMS data collection agent
        Enabled: true
        Status: yet to start
NMS CloudAgent v2
        Enabled: true
        Status: running PID:25129 for 304s
NMS cloud agent
        Enabled: false
        Status:  running PID:20303 for 310s
NMS SDAVC server
        Enabled: false
        Status: not running
NMS SDAVC gateway
        Enabled: true
        Status: running PID:25143 for 304s
vManage Device Data Collector
        Enabled: true
        Status: yet to start
NMS OLAP database
        Enabled: true
        Status: running PID:21905 for 305s

where can I see logs?

PS: version is 20.12.3

SamuelGLN · ‎08-28-2024

Hi @dijix1990,

I had the same problem during my study lab. The first one was about the CPU and vRAM resources that wasn't enough. You can check this on the follow link: https://www.cisco.com/c/en/us/td/docs/routers/sdwan/release/notes/compatibility-and-server-recommendations/server-requirements.html

The second one occured when I did a vManage upgrade. I solved by creating a new vm and performing the restore vManage by utilization of a configuration-db backup. You can check this on the follow link: https://www.cisco.com/c/en/us/support/docs/routers/sd-wan/220305-standalone-vmanage-disaster-recovery.html

Best regards
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dijix1990 · ‎08-28-2024

Yes I have resources enough. It matches by "Recommended Computing Resources".

But I'm not sure that I can restore vManage by instructions. It's not standalone and I have corporate root certificate