01-03-2019 01:59 AM - edited 03-08-2019 05:32 PM
Hi,
I generated CSR for vManage/vSmart/vBond and get certificates signed by Symantec. I installed certificates for vBond/vSmart without any problem, but for vManage I got message
Failed to retrieve device data
Not able to find any device for CSR common name vmanage-51dd2101-045d-4e5d-a35b-88e65e92e490-0.viptela.com
Any help what could be wrong?
Best Regards,
Nadja
Solved! Go to Solution.
01-03-2019 03:56 AM
Hi,
This issue usually comes when something is not matched in your certificate, like changed names (aka organization), so to avoid endless troubleshooting, start with a new CSR, submit it for validation and sign, then come again to the logs if you still have the same issue.
*** Please rate this as "Answer" if it solved your problem.***
01-03-2019 02:45 AM
Solved by issuing new certificate sign on from Symatec
01-03-2019 03:56 AM
Hi,
This issue usually comes when something is not matched in your certificate, like changed names (aka organization), so to avoid endless troubleshooting, start with a new CSR, submit it for validation and sign, then come again to the logs if you still have the same issue.
*** Please rate this as "Answer" if it solved your problem.***
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