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How to Get Cisco Bug Status & Notifications

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You can get view and subscribe to Cisco product defect updates for specific bugs that affect you or your deployment.

 

Bug Status

  1. Go to the Cisco Bug Search Tool (BST)
  2. Enter your Bug ID into the Search For field
    Screen Shot 2017-03-22 at 4.09.43 PM.png
    Or you may use a direct URL with your bug ID:
    https://bst.cloudapps.cisco.com/bugsearch/bug/<BugID>
  3. Press Enter
  4. For more details, Cisco Employees can click on the View Bug in CDETS button

 

Notifications

After you have found your bug in the Bug Search Tool

  1. Click on the Notifications button
    Screen Shot 2017-03-22 at 4.15.06 PM.png
  2. Choose your frequency and email address for updates and click Save
    Screen Shot 2017-03-22 at 4.15.41 PM.png
  3. You may view and edit all of your notifications in the Cisco Notification Service

 

Escalation

If you are not seeing action on a bug that you desperately want fixed, you must ask the Cisco TAC to Escalate your case to the ISE Escalation team. That is the only way to get attention on it as the Community cannot fix or escalate bugs.