When I run a search in AMP4E console, I get results showing that a file was encountered recently by a number of hosts in my environment. When I do the same search in Cisco Threat Response (CTR), no targets are returned, and I get the error message:
"There was a client error in the AMP module: API client does not have write access "
Why is this and how can I fix it?
This condition is likely due to the combination of an AMP API key that is set as read-only, combined with setting the AMP module in CTR as "Act in the Name of the Active User". When CTR calls AMP for results, a dynamic API key is created using your native credentials, which lacks the privileges to find hosts in the AMP environment.
You can either:
1. Disable the setting "Act in the Name of the Active User", and you should see all the hosts you're expecting in your query, or
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