Duo Mobile's Duo Restore for 3rd Party Accounts feature allows users to securely reconnect personal accounts. This feature is designed to help users regain access to accounts after resetting their device or acquiring a new one.
Important Notes:
- If the recovery password is lost, accounts must be manually restored one by one.
- Disabling Duo Restore or deleting the app will discard any saved backups.
Duo Mobile allows users to protect both organizational and personal accounts. Duo Protected Accounts are managed by an administrator and support various authentication methods, while Third-Party Accounts are manually added by users and only support TOTP passcodes
Duo Mobile now supports restoring third-party accounts on iOS devices using iCloud backup.
Duo Mobile: This feature allows users to securely reconnect personal accounts after resetting their device or acquiring a new one. To enable this feature, users must activate the "Backup accounts with a drive" toggle in the Duo Restore settings and set up a secure recovery password. It is crucial to store this password securely, as losing it will require manual restoration of accounts one by one.
To troubleshoot Duo Authentication Proxy issues and explore additional configuration options, here are some key steps and tools
Reference Document Links:
- Duo Mobile for Third-Party Accounts Introduction
- The Importance of Duo Restore for Third-Party Accounts
- Troubleshooting the Authentication Proxy
- FY25 EMEA TAC Security Workshop - Remote Access - Cheat Sheet
- Configure Duo Two Factor Authentication for ISE Management Access
- High Availability & Business Continuity
