Help Needed: Server Hit by Qilin Ransomware Crisis

[egoorr]

Hi everyone,

I'm in a desperate situation and really need some guidance. My server has been compromised by Qilin ransomware, and all of my critical business files are now encrypted. This data is absolutely essential for my operations, and I'm feeling overwhelmed about what to do next.

The encrypted files now have the extension .lmXReVIxLV and a ransom note called lmXReVIxLV-RECOVER-README.txt has been left throughout the affected directories. I haven't contacted the attackers yet and am hoping to find a way to recover my files without paying the ransom.

If anyone has experience with Qilin ransomware recovery, knows reliable cybersecurity professionals who specialize in this type of incident, or can suggest immediate steps I should take to contain the damage, I would be incredibly grateful for your help. Time seems critical here, and I want to make sure I don't make any mistakes that could jeopardize potential recovery options.

Thank you so much for any advice or resources you can share during this difficult time!

[Stefan Mihajlov]

@egoorr 

I’m really sorry you’re going through this. First disconnect the server from the network, then make a full image before making changes. Check for offline backups, keep the ransom notes, and look at NoMoreRansom for a possible decryptor. If the data is critical, contact a trusted incident response team quickly. Avoid paying unless you have no other option.

Best regards,
Stefan Mihajlov

Mark this post as Helpful if it helped you, and Accept as Solution if it resolved your question.

[egoorr]

I've disconnected the servers but unfortunately, the offline backups are not up to date. I searched for a decryptor on No More Ransom but it didn't work. Our work has been stopped since the attack, and I'm still struggling to find a reliable incident response team to help resolve the situation.

[zayanhani]

Oh man that sounds incredibly stressful  sorry you are dealing with this. I have not  personally dealt with Qilin, but I’ve seen others mention that restoring from backups is usually the safest route (if backups exist and weren't hit too).

Did you try reaching out to any cybersecurity firm yet? I’ve heard of a few cases where professionals were able to analyze the encryption method and offer at least some direction even if full recovery isn’t guaranteed.

Hoping you’re able to recover without having to pay. Keep us posted if you find a working solution would help others too.

[egoorr]

Thanks a lot really appreciate your support, it’s been super stressful. We do have backups but unfortunately, they’re not up to date so we’re trying to see what can be done

We are currently looking for incident response support and help with ransomware removal. If we find anything that works or get useful guidance, we’ll definitely share it to help others as well.

[egoorr]

We are currently in contact with a company that claims to have a working decryptor for the Qilin ransomware. We're in the process of verifying their credibility and assessing whether their solution is legitimate and safe to use.

If they’re able to successfully recover all our data, I’ll definitely share the details here in case it can help others facing the same issue.

[egoorr · Accepted solution]

Just wanted to update everyone, 
we got our files back! www.SafeDecrypt.com fixed our Qilin ransomware problem in about a day. All our data is recovered and working fine. We'll make sure we backup everything this time.

They handled everything professionally and we didn't have to pay the hackers anything. Really happy we found them.

Anyone dealing with Qilin should definitely check them out first before paying anything.