400 System Error with CSAPI

[NetDevOp]

I have been trying to access the Customer Details CSAPI at this URL: https://apx.cisco.com/cs/api/v1/customer-info/customer-details

I can get a bearer token and when I send a get to the above URL in postman, this is the error I get back:

{

    "status": 400,

    "message": "System Error",

    "reason": {

        "errorCode": "API_INTERNAL_004",

        "errorInfo": "System is temporarily unable to process your request. Please try again later."

    }

}

[fxfreight]

Have you been able to get around this? I am having the same issue.

[gykrish]

API

We are using the Cisco Services API particularly https://developer.cisco.com/docs/service-apis/#!customer-info/customer-details

URL

GET : https://apx.cisco.com/cs/api/v1/customer-info/customer-details

Problem

We’ve successfully authenticated and generated a token. When we define the parameters and attempt to access the API we are getting the Error 400 : System Error message.  We’ve also tried to access the API without defining any parameters since they are optional. We still get the same error message.