Services Discussions

When using the BugInfo API https://developer.cisco.com/docs/support-apis/#!bug/get-bugs-by-base-product-id-and-software-releases  the results are not filtered correctly when filtering by Severity Example GET URL: https://api.cisco.com/bug/v2.0/bugs/p...

Hi, I'm creating a webhook to detect if someone from the team messaged the bot. It works when the bot sends a message to a person, but not the other way around.The Webhook json details:[id] => Y2lzY29zcGFyazovL3VzL1dFQkhPT0svMWVmMDNlZGQtMTRhOS00MTI1L...

Hi, this endpoint is no longer returning a response for any softwareEoxId, can someone look into it please.https://docs.cloudapps.cisco.com/pss/APIDevGuide/service_sweox.html<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"x...

For our "Cisco Catalyst C1000-16T-E-2G-L"I am looking for an EMC Type Test Report, or if this is not available at least a EMC Test certificate (Declaration of Conformity is not sufficient).Where can this be found? Where, how can I get this?

There seems to be a problem while using the “Software Release by PID and Release” (https://developer.cisco.com/docs/support-apis/#!automated-software-distribution/software-release-by-pid-and-image), I am not able to get proper result by providing PID...

I am getting a 403 forbidden error trying to access https://apx.cisco.com/cs/api/v1/customer-info/customer-details - is this typically an issue with my CCO account missing some permissions?

Hi,The problem is that we want to schedule a webinar from the webex interface but send invitations from the service API and we need additional information to put in the webinar (like an ID from our DB). I would like to clarify if integrationTags (whe...

I have tried fetching it by every possible way shared in the documentation. Still not able to solve it.  {"message": "POST failed: HTTP/1.1 400 Bad Request (url = https://idbroker-b-us.webex.com/idb/oauth2/v1/access_token, request/response TrackingId...

Hello,I want to retrieve information about os versions for example Series Release Date.when I connect to [https://apiconsole.cisco.com/apps/register , I am offered 4API:-Cisco On Demand CHIDS API-Cisco PSIRT openVuln API-Hello API-HelloCommerce APIth...

Hello! I want to access the Cisco PSS API. PSS API Developer's Guide (cisco.com) Previously it was possible to create a Case for Accessing the API Request access to the PSS APIs - Cisco Community but this is no longer possible. I tried to access the ...

We are attempting to look up product information, and are getting back incorrect results.  For example, when looking up the PID WS-X45-SUP8-E, we get back one correct result, the 4500 SUP8, and three incorrect results, 4300 ISR routers.  The query we...

Hello, I queried the Product Information API by using Cisco PIDs to get detailed information. The request was successful, but wondering about the result. For PID 'CTS-KIT_MINI=' I got three records with different product_names and product_series. Why...

I am doing a weekly data refresh on about 40000 serial numbers with the SN2Info API. Initially when I setup this weekly data refresh it was working fine. Now I am getting timeouts on every 3-5 requests, each request contains 50 serial numbers. I have...

Hi everyone I have found an inconsistent behavior in the responses provided by the Software Suggestion API.The same request would produce different responses, and only one of them seems to be correct and match the recommended versions shown (starred)...