Services Discussions

Hello! I want to access the Cisco PSS API. PSS API Developer's Guide (cisco.com) Previously it was possible to create a Case for Accessing the API Request access to the PSS APIs - Cisco Community but this is no longer possible. I tried to access the ...

We are attempting to look up product information, and are getting back incorrect results.  For example, when looking up the PID WS-X45-SUP8-E, we get back one correct result, the 4500 SUP8, and three incorrect results, 4300 ISR routers.  The query we...

Hello, I queried the Product Information API by using Cisco PIDs to get detailed information. The request was successful, but wondering about the result. For PID 'CTS-KIT_MINI=' I got three records with different product_names and product_series. Why...

I am doing a weekly data refresh on about 40000 serial numbers with the SN2Info API. Initially when I setup this weekly data refresh it was working fine. Now I am getting timeouts on every 3-5 requests, each request contains 50 serial numbers. I have...

Hi everyone I have found an inconsistent behavior in the responses provided by the Software Suggestion API.The same request would produce different responses, and only one of them seems to be correct and match the recommended versions shown (starred)...

Is it possible to have access to Cisco Support APIs when we're not a SNTC customer or a PSS partner, but an internal employee within Cisco? 

Hi, I would request a API for getting all cases by partner ID or partner ID of the token user. Thanks in advance

Dear fellow, I'm currently looking for a way to receive specific SLP (smart licence using policy) information from an ios xe 17.3.4a device.  I saw a way through the following github tool: "https://github.com/flopach/johann-network-device-monitoring"...

Hi,The security advisory information on the web page and the information obtained through the psirt api are different. March 8 information is missing from the api information. URL : https://tools.cisco.com/security/center/publicationListing.x   and t...

Hi, Support, I used Support API smoothly to retrieve TAC Case Info. But I can't retrieve Webex and License cases. Is it possible to retrieve them? Cheers

Hi,I am familiar with and have access to the CCW Orders API via the API Console. My question is whether or not there is a similar API available for accessing the data under CCW-R?Any assistance anyone can provide greatly appreciated.Many thanks.D.

trying to get access token via auth flow but getting the error below{ "message": "POST failed: HTTP\/1.1 400 Bad Request (url = https:\/\/idbroker.webex.com\/idb\/oauth2\/v1\/access_token, request\/response TrackingId = ROUTER_621DE9BC-4FF6-01BB-3EC0...

Hi Support, I need to connect to your api for Bug and EoX as a partner. I tried requesting access using PSS support. I followed the guide for PSS Partners as below.If you are a PSS partner, complete these steps: Go to the Cisco Partner Support Servic...

We are pleased to announce the launch of an all-new customer-facing BCS Operational Insights API that is based on a new, unified CX experience and is designed to provide better, more actionable insights compared to previous summary data.The BCS Opera...