cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1100
Views
3
Helpful
4
Replies

Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR

qball359
Level 1
Level 1

Anyone else seeing a 500 Error when calling the Software Suggestion API?  I seem to be getting this whenever a valid PID is provided:  500 INTERNAL_SERVER_ERROR - Invalid releases parameter format.

I think this was working correctly for me about a week ago, and nothing's changed on the API call coding that I was using.

Weirdly, the API call comes back with normal behaviour if I specify an incorrect or invalid PID, it's just when I specify a valid PID that I see this error.

1 Accepted Solution

Accepted Solutions

qball359
Level 1
Level 1

Re-checked this morning and the API call is returning correctly, so issue now seems to be fixed.

View solution in original post

4 Replies 4

martin-szarka
Frequent Visitor
Frequent Visitor

I am running once over weekend and noticed the same over last weekend.

qball359
Level 1
Level 1

I've actually just had response back API Support.  They've advised an ongoing issue with the Dev team, and that it should be fixed in the release window this weekend, so it should be functional next week (w/c 15th December.)

martin-szarka
Frequent Visitor
Frequent Visitor

Thank you for update!

qball359
Level 1
Level 1

Re-checked this morning and the API call is returning correctly, so issue now seems to be fixed.