12-10-2025 10:01 AM
Anyone else seeing a 500 Error when calling the Software Suggestion API? I seem to be getting this whenever a valid PID is provided: 500 INTERNAL_SERVER_ERROR - Invalid releases parameter format.
I think this was working correctly for me about a week ago, and nothing's changed on the API call coding that I was using.
Weirdly, the API call comes back with normal behaviour if I specify an incorrect or invalid PID, it's just when I specify a valid PID that I see this error.
Solved! Go to Solution.
12-15-2025 12:57 AM
Re-checked this morning and the API call is returning correctly, so issue now seems to be fixed.
12-11-2025 06:39 AM
I am running once over weekend and noticed the same over last weekend.
12-11-2025 06:52 AM
I've actually just had response back API Support. They've advised an ongoing issue with the Dev team, and that it should be fixed in the release window this weekend, so it should be functional next week (w/c 15th December.)
12-11-2025 06:55 AM
Thank you for update!
12-15-2025 12:57 AM
Re-checked this morning and the API call is returning correctly, so issue now seems to be fixed.
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