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Cisco Employee

Contract Number search by serial via API

I was introduced following url in order to searching contract number with serial number via API.

https://developer.cisco.com/site/support-apis/

In the guide, service_contract_numbe was defined as 7 digit number, but actually what we usually identify as service contract number is 9 digit.

Would someone please clarify different between what is defined in API guide and the contract number we usuarlly find out in CCW-R? Would there be 2 different contract number exist??

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Cisco Employee

Re: Contract Number search by serial via API

Hi,

The 7 digit number was simply an example - the actual contract number were replaced with random numbers so don't put stock in the length. service_contract_number is the same as what you see in CCW-R.

Regards,

Keith

2 REPLIES
Cisco Employee

Re: Contract Number search by serial via API

Hi,

The 7 digit number was simply an example - the actual contract number were replaced with random numbers so don't put stock in the length. service_contract_number is the same as what you see in CCW-R.

Regards,

Keith

Cisco Employee

Re: Contract Number search by serial via API

Thank you for your response!  it was helpful!

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