Hi Team, Greetings! Following API call return lesser number of devices count! server: "api-cx.cisco.com" Only 17K devices are showing up in the API pull for device details when there are normally like 21K devices. Please help! Thanks & Regards, Sara...
Hi Team, Greetings! Is there any expiry duration configured for the keys themselves? It looks like the API Keys are wiped frequently and we have recreate again! Thanks & Regards, Saravanan Ambikapathi
Anyone else seeing a 500 Error when calling the Software Suggestion API? I seem to be getting this whenever a valid PID is provided: 500 INTERNAL_SERVER_ERROR - Invalid releases parameter format. I think this was working correctly for me about a we...
Hello everyone!I am using the tool openVulnQuery to pull the latest vulnerabilities from the PSIRT openVuln API for review and internal update alerts. In November this was still working and now it stopped providing current entries.During my tests to ...
Good day,I am trying to get started with the Cisco EoX API, but having a hard time to find out how to.In the cisco api console, these are the only ones I can see:- CEEM API- Cisco Carlsbad IT QA- Cisco On Demand CHIDS API- Cisco PSIRT openVuln API- C...
try to do a debug and response is as below. Trying to get all EOL announcement for year 2025 https://apix.cisco.com/supporttools/eox/rest/5/EOXByDates/1/2025-01-01/2025-12-31?responseencoding=json 2025-11-24 13:00:06,391 - INFO - Successfully obta...
Hi everyone! We are using the Cisco Support API to help some customers generate new opportunities. We have been experiencing some difficulties with the GET Product Information by Serial Number(s) API. Some serial numbers, when searched, do not retu...
Trying this for the first time:1- I created My Apps & Keys2- Setup everything in Postman.3- This is basically my code:import requests url = "https://cloudsso2.cisco.com/as/token.oauth2" payload='response_type=code&grant_type=client_credentials&client...
we think we have found a defect in the Cisco Tsp where during a barge-in event a change in the call ID triggers an incorrect notification in the line_callinfo message. As specified by the Julmar ATAPI SDK the correct change mode in this scenario sho...
My customer (SR 695760353) had vmware create a custom APK for their Cisco model 860 IP phones, and vmware is saying that they need Cisco to sign the APK file. Is this something the Cisco IP phone developer team helps customers with?
Hello Community, Is there any way to retrieve device information from CX Cloud via API?I'm specifically looking for details such as hostname, end of sale, end of support, model, IP address, and similar data. If that's not possible through CX Cloud, d...
Hi All,We tried to test EoX API. It is working fine for Cisco Hello API, but for other APIs, getting "Developer inactive". Please help us with this
I recently noticed that the EoX API stopped working, returning the message "forbidden". I have used this feature for the past few years without any problems. All other features of the support API runs without issues. I ran tests through Postman, and ...
I have trying to use EOXBySerialNumber endpoint for some of network devices that have EoX dates. The problem is that not matter what serial number I use I get the same message.ErrorID=SSA_ERR_010;ErrorDescription=The serialNumbers value specified is ...
Hi All, I am using the following support API to fetch the details of an asset including contract start and end date.https://api.cisco.com/sn2info/v2/coverage/summary/serial_numbers/{sr_number}But I am getting warranty-end-date from this API.Is there ...
