in My Videos) This is the video of a Technical Knowledge Library webinar
delivered by ServiceGrid and SaaS experts David Kinn and Rob Walker on
October 2, 2014. They share their thoughts and experiences related to
service request handling in multi-v...
in My Videos)Providing support to employees and customers involves
multiple sources working together. Today, most of the interactions
between them are manual and managing the support cases is time consuming
and gets very complicated. In this video y...
in My Videos)The move towards multisourcing is accelerating and creates
new complexities in the Service Business. In this video you will see how
to manage the increasing number of service partners efficiently.
Hello,I can't download the latest Cisco GPL because I assume there is a bug. https://prpub.cloudapps.cisco.com/lpc/currentPL.facesThere are no options to choose between them in the dropdown menu "Select a Price List".Do you guys have the same issue?&...