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Join us live on Wednesday, September 16 at 10 am PT (and on demand after) to see an overview of the final technology sessions from Cisco Live Digital 2020. In this #CiscoChat, technical experts in Data Center, Security, Collaboration and Enterprise Networ... Read More
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Join us on Thursday, June 25 at 10 am PT (and on demand after) as we recap the best of Cisco Live 2020. For the first time, Cisco Live was an all-digital event. From Keynotes to Innovation Talks, technical training sessions to demonstrations, we covered a... Read More
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Join us live on Thursday, June 11 at 10 am PT (and on demand after) for an exciting conversation about advancements in CSR. Organizations today are forced to deploy new and innovative platforms to attract and retain their customers, meet their expectation... Read More
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Join us live Thursday, January 23 at 10 am PT (and on demand after) as we share our list of "must do's" at Cisco Live Barcelona. We know Cisco Live can a little overwhelming -- between all of the main stage presentations, breakout sessions, booths, demos,... Read More
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Join us on Thursday, June 13 at 11 am PT for CiscoChat Live straight from Cisco Live US 2019. Bring your questions for our expert panel as we recap the previous three days of Cisco Live. Featuring Jeff Scheaffer for Enterprise Networks, Aruna Ravichandran... Read More
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(view in My Videos)
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(view in My Videos)
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(view in My Videos) This is the video of a Technical Knowledge Library webinar delivered by ServiceGrid and SaaS experts David Kinn and Rob Walker on October 2, 2014. They share their thoughts and experiences related to service request handling in multi-v... Read More
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(view in My Videos) Providing support to employees and customers involves multiple sources working together. Today, most of the interactions between them are manual and managing the support cases is time consuming and gets very complicated. In this video ... Read More
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(view in My Videos) The move towards multisourcing is accelerating and creates new complexities in the Service Business. In this video you will see how to manage the increasing number of service partners efficiently.
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