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Services Videos
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(view in My Videos) This is the video of a Technical Knowledge Library webinar delivered by ServiceGrid and SaaS experts David Kinn and Rob Walker on October 2, 2014. They share their thoughts and experiences related to service request handling in multi-v... Read More
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(view in My Videos)Providing support to employees and customers involves multiple sources working together. Today, most of the interactions between them are manual and managing the support cases is time consuming and gets very complicated. In this video y... Read More
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(view in My Videos)The move towards multisourcing is accelerating and creates new complexities in the Service Business. In this video you will see how to manage the increasing number of service partners efficiently.
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