Join us live on Thursday, June 11 at 10 am PT (and on demand after) for an exciting conversation about advancements in CSR.
Organizations today are forced to deploy new and innovative platforms to attract and retain their customers, meet their expectations across all digital channels, and improve business operations. According to a recent global survey of Contact Center executives by Cisco, a vast majority agree that an integrated platform with security & data privacy, data analytics, and omni-channel are some of the most significant needs in their contact center.
What You'll Learn:
Consolidating siloed data to build data driven customer journey insights
Adopting a customer-centric process to streamline fragmented customer experiences
Driving proactive customer engagements with AI powered intelligent routing, and omni-channel support
We'll take your questions during the show (and after), so post them below in the comments.
HI All , Recently the vulnerbality management solution of our security team has scanned the public IP of our cisco csr 1000v router and observed that we have the self signed certificate on our csr VM. They have advised the installation of ...
Доброго времени суток, я бы хотел узнать, можно ли на вашей системе Umbrella открыть сервис VPN так, что бы я мог клиентам IP-адрес сам для безопасности менять клиентов. Так же хотел бы узнать какова будет цена за данную услугу. Если вышеуказанной системо...
Hello, We are looking to use the CSR1000V for multiple clients using IPSEC tunnels into our AWS Environment so we can manage 1000's of client end devices. To support this we wanted to setup NAT but were unsure on the best method being used by most or...
I'm looking into an issue with failover not working during a recent outage on 1 of 2 CSRs used as DMVPN hub routers in Azure. The failover consists of event manager using the guestshell and invoking node_event.py scripts. This worked in t...